Outbound SDR

Lightspeed Commerce, Inc.; Dublin; On-site; EUR 44,000 - 60,000; Full time

Benefits offered by this job

Lightspeed equity scheme

Flexible Paid Time Off

Private Medical Insurance

Health & Wellness Credit

Mental Health Support

Volunteer time off

Job summary

Lightspeed is seeking a highly motivated Outbound Sales Development Representative to join our founding Irish sales team. In this role, you’ll drive revenue growth by prospecting and generating leads, serving as the first point of contact between potential customers and the Lightspeed brand.

This role can be based from Dublin or Cork and requires building knowledge of the hospitality industry to inform outreach.

Qualifications

• Proven experience in a sales or call centre environment.
• Solid grasp of sales development best practices, including lead qualification, pipeline management, and outbound prospecting.
• Excellent verbal and written communication skills.
• Proactive problem-solver with customer-focused solutions.
• Adaptable and resilient in fast-paced, target-driven environments.
• Proficient with CRM tools to organise pipelines and track activity.

Responsibilities

• Prospect and engage businesses within our ICP at scale, using cold calling as the primary channel, alongside email and social selling to create additional touch points.
• Generate qualified sales meetings with relevant decision-makers, with a focus on securing high-quality, in-person meetings for Account Executives.
• Build in-depth knowledge of the Irish hospitality industry, including trends, challenges, and competitor activity to inform outreach strategy.
• Identify and research high-potential prospects within your assigned region using market insights and data-driven tools.
• Qualify leads using frameworks like BANT (Budget, Authority, Need, Timeline) to ensure high-quality sales opportunities.
• Book meetings and product demos for Account Executives, ensuring a smooth and professional handover process.
• Maintain accurate records in Salesforce CRM, tracking prospect interactions, pipeline activity, and lead status.

Skills

Sales experience

Cold calling

Lead qualification

Pipeline management

Outbound prospecting

Salesforce CRM

Tools

Salesforce

Job description

Hi there! Thanks for stopping by

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

Lightspeed is seeking a highly motivated Outbound Sales Development Representative to join our founding Irish sales team. In this role, you’ll drive revenue growth by prospecting and generating leads, serving as the first point of contact between potential customers and the Lightspeed brand. Your efforts will directly support Lightspeed’s mission to empower retailers and restaurateurs with smart technology.

After years of refining and optimising our strategy in a focused market, we are now focusing on the Irish market and ready to scale. We’re looking for a determined and energetic professional passionate about helping entrepreneurs ignite their businesses. If you’re outcome-driven and excited to join a fast-growing company where your contributions will have a global impact, this could be the perfect opportunity.

This role can be based from Dublin or Cork.

What you will be doing:

• Prospect and engage businesses within our Ideal Customer Profile (ICP) at scale, using cold calling as the primary channel, alongside email and social selling to create additional touch points.

• Generate qualified sales meetings with relevant decision-makers, with a focus on securing high-quality, in-person meetings for Account Executives.

• Build in-depth knowledge of the Irish hospitality industry, including trends, challenges, and competitor activity to inform your outreach strategy.

• Identify and research high-potential prospects within your assigned region using market insights and data-driven tools.

• Qualify leads using frameworks like BANT (Budget, Authority, Need, Timeline) to ensure high-quality sales opportunities.

• Book meetings and product demos for Account Executives, ensuring a smooth and professional handover process.

• Maintain accurate records in Salesforce CRM, tracking prospect interactions, pipeline activity, and lead status.

What you need to bring:

• Proven experience in a sales or call centre environment, with a track record of meeting or exceeding performance targets.

• Solid grasp of sales development best practices, including lead qualification, pipeline management, and outbound prospecting.

• Excellent verbal and written communication skills, with the ability to listen actively, engage persuasively, and communicate value clearly.

• Proactive problem-solver, able to anticipate challenges and deliver creative, customer-focused solutions.

• Adaptable and resilient, thriving in fast-paced, target-driven environments while managing time and priorities effectively.

• Proficient in using CRM tools like Salesforce to organise pipelines, track activity, and maintain accurate records.

What's in it for you?

Come live the Lightspeed Experience…

• Genuine career growth opportunities based on performance within a company that's continuously expanding

• Work with highly skilled people who are as passionate about sales & marketing as you are

• An environment that encourages initiatives and leadership

• Opportunity to learn, expand your skill set, forge wonderful relationships and make your mark within the diverse and inclusive Lightspeed culture, a true Canadian tech success story

… and enjoy a range of benefits that’ll keep you happy and healthy:

• Lightspeed equity scheme (we are all owners)

• Flexible Paid Time Off - providing you the freedom to take time off however you like

• Private Medical Insurance

• Health & Wellness Credit- expense up to 400 EUR per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health

• Mental Health Support through the LifeWorks and Modern Health Apps- whether it is meditation, coaching or counselling you need - each employee gets access to this platform

• Time off to volunteer and give back to your community

Lightspeed is a proud equal opportunity employer and we are committed to creating an inclusive and barrier-free workplace. Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our Applicant Privacy Statement.