Operations Manager – Sales Operations

RECRUITERS; Dublin; On-site; EUR 65,000 - 95,000; Full time

Job summary

RECRUITERS is seeking an Operations Manager to support its Alliance and Channel Sales organisation. The role focuses on forecasting, reporting and business analysis to drive growth in a dynamic tech environment.

You will partner with Sales Directors, Marketing and Enablement teams, and leverage BI tools to deliver actionable insights, while managing cross-functional initiatives and improving forecasting accuracy.

Qualifications

• 2-4 years of proven experience in Sales Operations within a software sales organisation.
• Experience supporting Channel Sales or Alliances is desirable.
• Strong collaboration and influencing skills across cross-functional teams.
• Excellent organisational skills and ability to manage competing priorities in a fast-paced environment.
• Strong analytical and problem-solving abilities with experience driving issue resolution.
• Excellent communication skills with stakeholders at different levels.
• Proactive, positive and results-driven with readiness to drive change.
• Experience using CRM tools to support sales operations, reporting and pipeline management.

Responsibilities

• Act as the primary business partner to the Sales Directors, providing operational and analytical support.
• Participate in weekly forecast meetings and support forecast consolidation and reporting.
• Assist in preparing QBRs and management reports, delivering insights and analysis.
• Support annual planning processes, business reviews and channel quota deployment.
• Leverage AI capabilities to enhance insights, reporting and efficiency.
• Collaborate with Marketing and Enablement to monitor key initiatives.
• Conduct pipeline reviews and improve forecast accuracy and consistency.
• Oversee financial reporting processes and ensure policy compliance.
• Partner with Sales Ops, Deal Desk and Commissions to resolve issues and develop best practices.
• Support onboarding, including CRM tools and partner policies, with Legal, Finance and Marketing on growth initiatives.

Skills

Forecasting

Reporting

BI tools

CRM tools

Stakeholder management

Cross-functional collab

Excel

PowerPoint

Tools

CRM systems

Tableau

Power BI

Job description

Are you an analytical and proactive professional with experience in Sales Operations within the software industry? We are seeking an Operations Manager to join a leading technology company, supporting its Alliance and Channel Sales organisation through forecasting, reporting and business analysis. This is an excellent opportunity to work cross-functionally with senior stakeholders, drive operational improvements and contribute to business growth in a dynamic, collaborative environment.

Your Responsibilities

• Act as the primary business partner to the Sales Directors, providing operational and analytical support.
• Participate in weekly forecast meetings and support Sales Management with forecast consolidation and reporting.
• Assist in preparing Quarterly Business Reviews (QBRs) and management reports, delivering meaningful insights and analysis.
• Support annual planning processes, business reviews and Channel Sales quota deployment.
• Leverage AI capabilities to enhance business insights, reporting and operational effectiveness.
• Collaborate with Marketing and Enablement teams to monitor, evaluate and report on key initiatives.
• Conduct pipeline reviews and establish best practices to improve forecast accuracy and consistency.
• Oversee and support financial reporting processes, ensuring compliance with relevant policies.
• Partner with Sales Operations, Deal Desk and Commissions teams to resolve issues and develop operational best practices.
• Support new hire onboarding, including CRM tools, partner policies and management dashboards, while collaborating with Legal, Finance and Marketing on Channel and Alliance growth initiatives.

What We're Looking For

• 2-4 years of proven experience in Sales Operations within a software sales organisation.
• Experience supporting a Channel Sales or Alliances organisation is desirable.
• Strong collaboration and influencing skills, with the ability to work effectively across cross-functional teams.
• Excellent organisational skills and attention to detail, with the ability to manage competing priorities in a fast-paced environment.
• Strong analytical and problem-solving abilities, with experience driving issue resolution.
• Excellent communication skills and the confidence to engage with stakeholders at different levels.
• A positive, proactive and results-driven approach, with a willingness to embrace and drive change.
• Experience using CRM tools to support sales operations, reporting and pipeline management.
• Proficiency in Microsoft Office, particularly Excel and PowerPoint.
• Experience with Business Intelligence tools and/or Tableau is desirable; exposure to Software-as-a-Service (SaaS) sales is an advantage.