Overview
As members of the Operations Team, we celebrate and cherish our clients by making sure they live the most seamless and personalized experiences. We uphold the utmost standards of operational excellence, always maintaining a neat & organized store and overseeing all retail & stock operations.
Responsibilities:
The Operations Coordinator takes the lead by performing all back of house operations in a Tiffany store. The Operations Coordinator has a passion for providing excellent client service and partners with store leadership on key initiatives which supports the team and drives sales goals. The Operations Coordinator is a key holder who acts as a manager on duty when a manager is unavailable. Duties include coordinating order fulfillment, managing inventory, coordinating client service activities, and may open and close the store.
Thoughtful
- Deliver unparalleled service and results that uphold the standards of excellence and luxury etiquette
- Achieve store operational excellence KPIs and support team compliance withTiffany and LVMHprocedures
- Contribute to pristine storepresentation and support the team with effective operational organization on all services to deliver an elevated experience (e.g., hospitality, personalization, service, catering, gifting, etc.)
- Be accountable for implementing the most effective operations, stock management and transfers movements, including cycle counts and inventories; support with various payment processes and security (omnichannel, service, cash etc.)
- Contribute to an inclusive and supportive team environment, centered on the belief that People Make the Difference .
Curious
- Leverage knowledge and passion for the Tiffany & Co. brand to support Client Advisors, curate memorable experiences, handle ad-hoc requests seamlessly
- Connect with clients and teams by asking strategic questions and establishing lasting relationships
- Display professionalism and exercise agility, adapting behavior and implementing feedback, appropriately
- Exercise resilience through new challenging assignments and celebrate innovation when adopting new ways of working
- Exhibit a positive, ambitious and collaborative attitude, instilling an inclusive team culture of Joy
- Propose effective improvements toStore Leadershipwhen facing challenges / seeing opportunities, support new operational tools & systems rollout and team adoption
Qualifications:
Required Qualifications:
- Must currently be based in and hold authorisation to work in the Republic of Ireland.
- 2-3 years of prior retail experience in retail operations with comprehensive knowledge of merchandising, client service, administration and shipping.
- Strong Analytical skills.
- Proficient in Microsoft Word and Excel.
- Ability to work retail store hours as necessary, including nights, weekends and holidays.
- Organized and detail oriented.
- Flexibility to perform different tasks based on day-to-day business needs.
Preferred Qualifications:
- A college/university degree.
- Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work.
Founded in 1837 by Charles Lewis Tiffany in New York City, Tiffany & Co. is one of the world’s most prestigious houses for jewelry and accessories. Love has been the driving force of Tiffany & Co. since its inception, uniting the jeweler’s core values of inventiveness, craft and joy in designs that endure across generations.
As a global pioneer in the art of fine jewelry, Tiffany has spent almost two centuries perfecting its craft and setting benchmarks within the industry. It is through this unwavering vow to excellence and expertise, to heritage and innovation, to optimism and possibility that Tiffany continues its legacy, creating designs that inspire people to express and celebrate the many facets of love.
Crafting Dreams Starts With Yours
At LVMH, people make the difference in the art of crafting dreams.
Our people fuel our dynamic, entrepreneurial culture. We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.
Join us at LVMH, where your talent is at the heart of our collective successes.