Business and Operations Coordinator

MARIETTA TD EXPERT LIMITED; Dún Laoghaire; On-site; EUR 38,000 - 52,000; Full time

Benefits offered by this job

Bike to work scheme

On-site parking

Employee discount

Wellness program

Company events

Employee discount on fine jewellery

Job summary

Marietta TD Expert Limited, operating as The Diamond Expert, is seeking a Business and Operations Coordinator in Dun Laoghaire. You will provide operational support to the founders, manage schedules, travel, and supplier coordination to ensure smooth day-to-day activity.

You will handle client communications, logging expenses, coordinating events, and maintaining CRM systems and internal records to a high standard.

Qualifications

• Minimum 2 years’ experience in a similar business support, operations, or such role.
• Experience within the luxury, retail, or professional services sector is advantageous but not essential.
• Strong organisational skills with excellent attention to detail.
• Ability to manage multiple priorities effectively in a fast-paced environment.
• Professional, polished, and confident when interacting with clients.
• Excellent written and verbal communication skills.
• A proactive, enthusiastic, and positive approach to work.
• Comfortable working at pace while maintaining accuracy and consistency.

Responsibilities

• Provide operational support to the founders.
• Manage schedules, correspondence, travel and coordination with suppliers and workshops.
• Support client communications, ensuring a polished and seamless experience.
• Manage the business Expense Management, tracking and logging all business expenses.
• Support the planning and coordination of events, photoshoots, and brand activity.
• Maintain CRM systems and internal records to a consistently high standard.
• Prepare quotations, invoices and client documentation accurately and efficiently.
• Gather and manage client feedback and online reviews.

Skills

Organisational skills

Communication skills

Client interaction

Multitasking

Attention to detail

Professional presentation

Tools

Google Workspace

Excel

CRM systems

Job description

Application Details

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

Job Description

Marietta TD Expert Limited T / A The Diamond Expert is hiring a Business and Operations Coordinator

Key Responsibilities (Start Date - 14/09/2026).

• Operations & Executive Support
• Provide operational support to the founders
• Manage schedules, correspondence, travel and coordination with suppliers and workshops
• Support client communications, ensuring a polished and seamless experience
• Manage the business Expense Management, tracking and logging all business expenses
• Support the planning and coordination of events, photoshoots, and brand activity
• Business Operations
• Manage all courier logistics, booking and shipping orders to clients
• Coordinate repairs, valuations, and manage client aftercare services
• Manage stock administration, order packaging, and presentation standards.
• Prepare quotations, invoices and client documentation accurately and efficiently
• Maintain CRM systems and internal records to a consistently high standard
• Support the ongoing review and refinement of internal systems and workflows
• Client Experience
• Provide support during client consultations where required
• Maintain and uphold exceptional client experience standards at all times
• Gather and manage client feedback and online reviews

Experience & Requirements

• Minimum 2 years’ experience in a similar business support, operations, or such role
• Experience within the luxury, retail, or professional services sector is advantageous but not essential
• Strong organisational skills with excellent attention to detail
• Ability to manage multiple priorities effectively in a fast-paced environment
• Professional, polished, and confident when interacting with clients
• Excellent written and verbal communication skills
• A proactive, enthusiastic, and positive approach to work
• Comfortable working at pace while maintaining accuracy and consistency
• Open to feedback, with a willingness to learn and continuously improve
• Strong working knowledge of Google Workspace, Excel, and CRM systems
• This position will suit an individual who is dependable, driven, and takes pride in executing work efficiently, accurately, and to a high standard
• Additional Information
• This role is based full-time in our Dun Laoghaire office
• Standard working hours are 9:00am to 5:30pm, Monday to Friday. 37.5 hours weekly
• Opportunity for occasional international travel in connection with events and brand activity

Benefits What We Offer

• The opportunity to work within a growing Irish luxury business with an international client base
• A professional and high-performing working environment
• Direct exposure to the founders and involvement in the continued development of the business
• Competitive salary, bonus and benefits package
• Employee discount on fine jewellery
• A long-term position with clear potential for progression as the business -expands

Benefits

• Bike to work scheme
• Company events
• Employee discount
• On-site parking
• Wellness program
• Work Location: In person

• Sector: other service activities

Career Level

• Entry Level