Operations Administrator: Quality & Coordination (Part-Time)

APCOA PARKING UK; Dublin; On-site; EUR 16,000 - 23,000; Part time

Benefits offered by this job

Annual Leave + 10 Bank Holidays

Pension Scheme

Training and Development

Job summary

APCOA PARKING UK is seeking an Operations Administrator to join our Head Office team in Dublin. This role is 24-40 hours per week with a competitive pay of €14.50 per hour.

You will support the operations function, handle communications, process ID cards for new recruits, and help monitor performance and quality across teams. Key duties include answering calls and emails, updating internal systems, preparing reports and presentations, and contributing to training and development initiatives.

Qualifications

• Proven experience as an Administrator or in a similar role.
• Excellent organisational and multitasking abilities with strong attention to detail.
• Strong verbal and written communication skills, essential for effective collaboration.

Responsibilities

• Handle customer appeals, dealing with the wider team, customers and third parties.
• Manage the issuance of Identification cards (ID’s) of new recruits
• Monitor quality of team performance, providing feedback, team updates and preparing files and reports on performance.
• Answer and direct phone calls, emails, and other inquiries, serving as the communication liaison for our office.
• Working with the various internal systems and updating systems where required.
• Assist in the preparation of reports, documents, and presentations.

Skills

Attention to detail

Organisational skills

Verbal communication

Written communication

Tools

MS Office

Job description

APCOA PARKING UK is seeking an Operations Administrator to join our Head Office team in Dublin. This role is 24-40 hours per week with a competitive pay of €14.50 per hour.

You will support the operations function, handle communications, process ID cards for new recruits, and help monitor performance and quality across teams. Key duties include answering calls and emails, updating internal systems, preparing reports and presentations, and contributing to training and development initiatives.