Operational Assistant

Specsavers Norge; Ireland; Remote; EUR 26,000 - 34,000; Full time

Job summary

Specsavers Tallaght is seeking an organised and proactive Operational Assistant to support the smooth day-to-day running of our store. You will help coordinate orders, stock and store operations while delivering excellent customer service.

Join a friendly team; this role offers full-time hours, a Monday–Friday pattern, full training and development opportunities, and the chance to progress within the business as you gain experience across retail operations.

Qualifications

• Highly organised with strong attention to detail.
• Excellent communication and customer service skills.
• Able to manage multiple priorities in a fast-paced environment.
• Proactive problem solver with a team-focused approach.
• Experience in retail, operations, administration or customer service advantageous.

Responsibilities

• Manage customer orders and oversee delivery processes.
• Coordinate with suppliers and follow up on outstanding orders.
• Schedule customer collection appointments and provide updates.
• Maintain stock levels and organise store deliveries.
• Support product repairs and service requests.
• Keep displays and operational areas well organised.
• Assist with local marketing and community engagement.
• Provide general operational and administrative support to the store team.

Skills

Organisation

Communication

Multitasking

Problem solving

Retail experience

Job description

Specsavers Tallaght

We're looking for an organised and proactive Operational Assistant to support the smooth day-to-day running of our store. This is an exciting opportunity for someone who enjoys working behind the scenes to deliver excellent customer service while coordinating orders, stock and operational processes.

Key Responsibilities

• Manage customer orders and oversee delivery processes.
• Liaise with suppliers and follow up on outstanding orders and queries.
• Coordinate customer collection appointments and provide order updates.
• Maintain stock levels and organise store supplies and deliveries.
• Support product repairs and service requests.
• Ensure the store's displays and operational areas are well organised.
• Assist with local marketing and community engagement activities.
• Provide general operational and administrative support to the store team.

About You

• Highly organised with strong attention to detail.
• Excellent communication and customer service skills.
• Able to manage multiple priorities in a fast-paced environment.
• A proactive problem solver with a positive, team-focused approach.
• Previous experience in retail, operations, administration or customer service would be an advantage.

What We Offer

• Primarily Monday to Friday working pattern.
• Competitive salary depending on experience
• Full training and development opportunities.
• A varied role with opportunities to develop new skills and progress within the business.

Join Specsavers Tallaght and play a key role in delivering a great experience for our customers while supporting the operational success of our store.