Operational Coordinator

Specsavers; Tallaght; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Weekdays Monday–Friday

Training & development

Career progression

Job summary

Specsavers Tallaght is seeking an organised and proactive Operational Assistant to support the day-to-day running of the store. You will help deliver excellent customer service while coordinating orders, stock and operational processes.

Join a team focused on smooth operations, strong customer care, and opportunities for development. This role offers a Monday–Friday pattern, training, and a varied, hands-on environment in a customer-facing retail setting.

Qualifications

• Highly organised with great attention to detail.
• Excellent communication and customer service skills.
• Able to juggle multiple priorities in a fast-paced environment.
• Proactive problem solver with a team-focused approach.

Responsibilities

• Manage customer orders and oversee delivery processes.
• Liaise with suppliers and follow up on outstanding orders and queries.
• Coordinate customer collection appointments and provide order updates.
• Maintain stock levels and organise store supplies and deliveries.
• Support product repairs and service requests.
• Ensure the store's displays and operational areas are well organised.
• Assist with local marketing and community engagement activities.
• Provide general operational and administrative support to the store team.

Skills

Organisation

Communication

Multitasking

Problem solving

Retail experience

Job description

Operational Assistant

Specsavers Tallaght

We're looking for an organised and proactive Operational Assistant to support the smooth day-to-day running of our store. This is an exciting opportunity for someone who enjoys working behind the scenes to deliver excellent customer service while coordinating orders, stock and operational processes.

Key Responsibilities

• Manage customer orders and oversee delivery processes.
• Liaise with suppliers and follow up on outstanding orders and queries.
• Coordinate customer collection appointments and provide order updates.
• Maintain stock levels and organise store supplies and deliveries.
• Support product repairs and service requests.
• Ensure the store's displays and operational areas are well organised.
• Assist with local marketing and community engagement activities.
• Provide general operational and administrative support to the store team.

About You

• Highly organised with strong attention to detail.
• Excellent communication and customer service skills.
• Able to manage multiple priorities in a fast-paced environment.
• A proactive problem solver with a positive, team-focused approach.
• Previous experience in retail, operations, administration or customer service would be an advantage.

What We Offer

• Primarily Monday to Friday working pattern.
• Competitive salary depending on experience
• Full training and development opportunities.
• A varied role with opportunities to develop new skills and progress within the business.

Join Specsavers Tallaght and play a key role in delivering a great experience for our customers while supporting the operational success of our store.