Onsite IT Helpdesk Technician – Athlone

Topic Newspapers Ltd.; Athlone; On-site; EUR 30,000 - 35,000; Full time

Benefits offered by this job

Pension scheme

Training opportunities

Development opportunities

Job summary

Topic Newspapers Ltd. is looking for a skilled individual to join our technical team in Athlone. This full-time role involves providing comprehensive technical support, ensuring the smooth operation and maintenance of IT infrastructure.

The successful candidate will handle helpdesk tasks, maintain networks, and manage user accounts. You'll also have the opportunity for personal development within a supportive environment. A competitive salary (€30k - €35k) and benefits are offered.

Qualifications

• Minimum 1 year of high-quality helpdesk support experience.
• Excellent organizational skills managing multiple tasks.
• Strong communication skills for relationship building.

Responsibilities

• Provide helpdesk support for deployment and maintenance.
• Support operations and maintain infrastructure.
• Document IT operational processes.

Skills

Helpdesk support

Attention to detail

Organisational skills

Communication skills

Troubleshooting

Tools

Microsoft Operating Systems

Active Directory

Microsoft Office 365

TCP/IP

Firewalls

Job description

Topic Newspapers Ltd. is looking for a skilled individual to join our technical team in Athlone. This full-time role involves providing comprehensive technical support, ensuring the smooth operation and maintenance of IT infrastructure.

The successful candidate will handle helpdesk tasks, maintain networks, and manage user accounts. You'll also have the opportunity for personal development within a supportive environment. A competitive salary (€30k - €35k) and benefits are offered.