Onboarding Specialist - API & Payments Acceleration

Monograph; Dublin; On-site; EUR 36,000 - 66,000; Full time

Benefits offered by this job

Health benefits

Wellness stipends

Retirement plans

Job summary

Monograph is looking for an Onboarding Specialist in Dublin to oversee user integrations and ensure seamless onboarding experiences. You will manage a portfolio of users, leading workshops and providing guidance on best practices for using Stripe's services.

The ideal candidate will have at least 2 years of relevant experience, strong technical aptitude, and be fluent in English. There is a competitive salary range from €36,000 to €66,000 along with various benefits including health and wellness stipends.

Qualifications

• At least 2 years of experience in implementation consulting or technical support.
• Advanced English proficiency to communicate complex concepts.
• Ability to read and debug code, understand RESTful APIs.

Responsibilities

• Drive user implementations and manage timelines.
• Lead technical workshops and training sessions.
• Anticipate and resolve technical challenges proactively.
• Provide exceptional customer service during onboarding.

Skills

Technical Aptitude

Problem Solving

Communication Skills

Implementation Consulting

Job description

Monograph is looking for an Onboarding Specialist in Dublin to oversee user integrations and ensure seamless onboarding experiences. You will manage a portfolio of users, leading workshops and providing guidance on best practices for using Stripe's services.

The ideal candidate will have at least 2 years of relevant experience, strong technical aptitude, and be fluent in English. There is a competitive salary range from €36,000 to €66,000 along with various benefits including health and wellness stipends.