On‑Site Desktop Support Specialist

Axiom Technologies; Sligo; On-site; EUR 30,000 - 45,000; Full time

Job summary

A Global IT Services partner in Sligo is seeking a skilled IT Support Technician to provide onsite support for desktops, laptops, and mobile devices. The role requires strong troubleshooting skills, knowledge of Windows OS, and excellent communication abilities. Candidates must possess a Bachelor’s degree in Computer Science or a related field, along with hands-on experience in desktop support. This position may involve flexible hours and occasional after-hours support.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience.
• Hands-on experience in desktop support or IT technician role.
• Strong knowledge of Windows OS and Office 365.

Responsibilities

• Provide first- and second-level support for desktops and laptops.
• Respond to service requests via ticketing system, phone, or in-person.
• Troubleshoot hardware, software, and peripheral issues.

Skills

Desktop support experience

Communication skills

Troubleshooting skills

Knowledge of Windows OS

Basic networking concepts

Education

Bachelor’s degree in Computer Science

Tools

ServiceNow

JIRA

Windows/macOS/Linux

Job description

A Global IT Services partner in Sligo is seeking a skilled IT Support Technician to provide onsite support for desktops, laptops, and mobile devices. The role requires strong troubleshooting skills, knowledge of Windows OS, and excellent communication abilities. Candidates must possess a Bachelor’s degree in Computer Science or a related field, along with hands-on experience in desktop support. This position may involve flexible hours and occasional after-hours support.