OCC Administrator

Ryanair - Europe's Favourite Airline; Dublin; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Discounted travel to destinations

Defined Contribution Pension Scheme

Death in Service Benefit – Up to 2x

20 Days Annual Leave – rising to 22/25

Cycle to Work Scheme

Unrivalled career progression

Job summary

Ryanair – Europe\'s Favourite Airline in Dublin is hiring an OCC Administrator to support the day-to-day operations of the 24/7 Operations Control Centre, coordinating flights, crews, and training programs.

The role focuses on training planning in Totara, onboarding new OCC staff, regulatory training, and reporting. We offer a competitive salary and opportunities for progression within Europe’s largest airline group.

Qualifications

• Must be flexible and able to work under pressure.
• Good problem solving and logistical skills.
• Strong interpersonal and communication skills.
• Computer literacy including MS Word and Excel; Netline would be advantageous.

Responsibilities

• Manage OCC training planning and records in Totara.
• Support compliance audits and document requests.
• Organise onboarding and training for new OCC staff.
• Develop regulatory training and liaise with Flight Ops.
• Maintain training syllabus for OCC departments.
• Oversee crisis and VASH exercises.
• Maintain OCC roster and plan annual leave.
• Conduct delay reviews and investigations.
• Prepare weekly and monthly reports.

Skills

Flexibility

Pressure handling

Problem solving

Interpersonal skills

Communication

Computer literacy

Tools

MS Word

Excel

Netline

Job description

Description

Ryanair are currently recruiting for an OCC Administrator to join Europe’s largest airline group. This is an excellent time to join as we look to grow to over 800 aircraft and 300 million guests within the next 8 years. The role of the OCC Admin is pivotal in the planning and execution of Ryanair’s 24/7 Operations Control Centre (OCC) which is responsible for the planning and coordination of over 3900 daily flights, crew schedules and operations.

Duties include but not limited to

• Management of OCC training planning and training record upkeep on Totara (Dangerous good training, Security, Safety Management systems, Insider threat, Flight time limitations etc)


• Participate in Audits and support Compliance Dept with any documentary requests


• Organise all onboarding and training programme of new OCC staff


• Involved in the development of regulatory training (EASA working groups) – attending calls, giving feedback and liaising with Flight Ops department.


• Maintain and develop a training syllabus for all departments in OCC


• Responsible for ensuring CRISIS and VASH exercises are completed by all OCC staff in line with requirements


• Maintain OCC roster, plan annual leave, track absence


• Ops & Crew delay reviews and investigations


• Preparation of weekly / monthly reports, action items etc.

Requirements

• A high degree of flexibility will be required as the successful candidate should possess:


• The ability to work and communicate effectively under pressure


• Good problem solving and logistical skills


• Good interpersonal skills strong outgoing personality


• Computer literacy (MS Word, Excel and Netline would be an advantage)

Benefits

• Competitive salary


• Discounted and unlimited travel to over 250 destinations


• Defined Contribution Pension Scheme


• Death in Service Benefit – Up to 2 times of annual basic salary


• 20 Days Annual Leave – Increasing to 22 days after 12 months and 25 days after 3 years of continuous service.


• Option for up to 5 additional unpaid leave days per year


• Cycle 2 Work Scheme


• Unrivalled career progression