Norwegian-Speaking Solutions Consultant — Relocation to Sofia

Mercier Consultancy Group; Ireland; On-site; EUR 17,000 - 26,000; Full time

Benefits offered by this job

Competitive monthly salary

Fully paid training

Health insurance

Fully paid relocation package

Monthly performance bonus

Modern office environment

Job summary

Mercier Consultancy Group seeks a Norwegian Speaking Solutions Consultant to join our client-facing team in Bulgaria. You will serve as the primary contact for Norwegian-speaking clients, handling inquiries and ensuring top-tier service delivery.

Relocation to Sofia is required, with fully paid relocation and ongoing training. Strong communication, problem-solving, and customer-facing experience are highly valued for success in this role.

Qualifications

• Native or fluent Norwegian (spoken and written) is essential for this role.
• Strong problem-solving skills and a passion for the customer support services industry.
• Previous experience in customer-facing roles is highly advantageous.

Responsibilities

• Act as the primary point of contact for Norwegian-speaking clients, providing expert guidance and resolution.
• Maintain high standards of service excellence in the fast-paced customer support services industry.
• Troubleshoot technical or account-related inquiries with precision and a professional tone.
• Maintain detailed documentation of interactions to ensure quality assurance and continuous improvement.
• Collaborate with internal departments to optimize service delivery workflows for Norwegian markets.
• Participate in ongoing training sessions to stay updated on product developments and service standards.
• Exceed daily performance targets to maximize your monthly performance bonus potential.

Skills

Norwegian language

Communication skills

Problem-solving

Customer-facing experience

Job description

Mercier Consultancy Group seeks a Norwegian Speaking Solutions Consultant to join our client-facing team in Bulgaria. You will serve as the primary contact for Norwegian-speaking clients, handling inquiries and ensuring top-tier service delivery.

Relocation to Sofia is required, with fully paid relocation and ongoing training. Strong communication, problem-solving, and customer-facing experience are highly valued for success in this role.