Irish & English-Speaking Solutions Consultant - Sofia, Bulgaria

Cross Border Talents; Dublin; On-site; EUR 20,000 - 26,000; Full time

Benefits offered by this job

Accommodation Support

Relocation Bonus

Welcome Bonus

Job summary

Telus Bulgaria is hiring a Solutions Consultant fluent in Irish and English to support customers via phone, chat and email from the Sofia on-site office. This is a full-time position with on-site training and EU-work eligibility, offering a clear path to growth within a customer-centric team.

Join a full-time role with relocation support, a generous relocation bonus, and a welcome bonus package for EU-eligible candidates.

Qualifications

• Native or fluent proficiency in Irish and English.
• Eligibility to work in the European Union.
• Ability to work on-site at the Sofia, Bulgaria office.
• Strong communication skills with a customer-first mindset.

Responsibilities

• Deliver expert assistance to customers via phone, chat, and email.
• Address inquiries and resolve issues efficiently.

Skills

Irish

English

Customer communication

Job description

We're Hiring: Irish & English-Speaking Solutions Consultant

Location: Sofia, Bulgaria (On-site)

Are you fluent in Irish and English and looking for an exciting professional opportunity in vibrant Eastern Europe? Join Telus Bulgaria as a Solutions Consultant! In this role, you will deliver expert assistance to customers across phone, chat, and email channels, addressing inquiries and resolving issues efficiently.

Role Overview & Key Details

• Position: Solutions Consultant (Irish & English)
• Work Model: Full-time, On-site in Sofia, Bulgaria
• Schedule: Monday – Sunday (11:00 – 19:00)
• Base Salary: €2,045.00 gross/month
• Training: Comprehensive on-site training provided upon arrival

Relocation Package & Financial Perks

• Accommodation Support: 21 days of company-provided accommodation upon arrival, plus expert assistance in finding long-term housing.
• Relocation Bonus: €1,500 gross total to help cover initial rent and setup costs, paid out in two installments.
• Welcome Bonus: €1,500 gross total for EU-eligible candidates (€750 gross after 3 months, and €750 gross after 6 months, subject to active employment).

Local Candidate Benefits

• Negotiable contract hours.
• Dedicated fixed local bonus structure available exclusively for local hires.

Requirements

• Native or fluent proficiency in both Irish and English.
• Valid eligibility to work within the European Union.
• Ability to work on-site at the Sofia, Bulgaria office.
• Strong communication skills with a customer-first mindset.