Night receptionist

Leonardo Hotels; Dublin; Hybrid; EUR 17,000 - 22,000; Part time

Benefits offered by this job

Special rates on hotel rooms

Recognition scheme

Talent referral scheme

Wellbeing calendar

Training programmes

Job summary

Leonardo Hotels – NYX Hotel Dublin Christchurch is seeking a Night receptionist to deliver guest care, handle check-ins and check-outs, and run the night audit with accuracy.

This part-time role requires a proactive, friendly communicator who can work independently, maintain safety procedures, and help prepare the hotel for the next day.

You will join a vibrant team and benefit from learning opportunities, staff discounts, and ongoing training within the Leonardo Hotels family.

Qualifications

• Experience in hospitality or hotel front desk is preferred.
• Able to work night shifts and maintain calm under pressure.
• Good knowledge of safety and emergency procedures.

Responsibilities

• Check guests in and out and handle general admin tasks.
• Run the night audit and ensure accurate records.
• Maintain cleanliness and presentation of the lobby area.
• Assist with restaurant setups for the next day.
• Follow health andSafety policies and data protection rules.

Skills

Guest care

Communication

Teamwork

Problem solving

Attention to detail

Job description

## Night receptionistApply: NDT - NYX Hotel Dublin Christchurch: Variable time: Posted 30+ Days Ago: JR104699NYX Hotels is giving laidback luxury: we are THE destination! Our NYX team (we call them City Lovers!) is a diverse bunch of vibrant people, who are on a mission to make NYX the first-choice for guests looking for a high-end stay with a unique, urban feel. NYX Hotels is a part of the Leonardo Hotels portfolio.**Main Tasks** • Offer exceptional guest care at all times • Checking guests in and out, general admin work. Running of night audit. General cleaning when needed. • Maintain excellent knowledge of all emergency procedures • Support with regular walks of the hotel to ensure the safety and security of our guests and employees at all time • Prepare the hotel for the next day, such as restaurant set up, with particular attention to cleanliness and presentation. • Utilise all relevant systems correctly to complete tasks in a timely manner • Adhere to Company policies, Code of Conduct, procedures and relevant legislation at all times – including, but not limited to, Data Protection and Health and Safety regulations • Complete any other reasonable request made by a member of the management team or a supervisor **Person Specification** • Genuine passion for delivering memorable moments to guests • Positive approach to changing service environments and priorities • Pro-active with a hands-on approach to deliver consistent results • Embrace the Leonardo Hotels’ Guest Care culture; be empowered to work on your own initiative • Friendly team player with the ability to work effectively and efficiently with others • A confident communicator willing to make suggestions for improvements, and open to feedback from colleagues • Engaged with hotel initiatives to support the local community**Measurable Performance Indicators** • Demonstrating the Company vision, mission and values when interacting with colleagues and guests • Customer reviews • Achieving agreed KPIs • Fulfilment of the job skills checklist • Customer satisfaction scores e.g. Booking.com • Regular review meetings with line manager**Available Ongoing Learning** • GROWonline BELONG induction and development courses • Academy Technical skills training • Team Coach • ‘Come Join Us’ Guest Care training • Opportunity to apply for internal development programmes, such as: o Junior Chef Development programme o Graduate programme o Level 2 Apprenticeships in Hospitality NOTE: The learning opportunities listed above are correct at the time of issue and are subject to change. You must speak with your line manager if you are interested in pursuing any training courses or programmes.Please Note this is a part time positionSome of the perks our Night receptionist could enjoy include:* Special rates on Leonardo Hotel rooms across the UK & Europe* Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops* Talent referral scheme* Thank You Week: from ice cream trucks to yoga classes and lots in between!* Wellbeing Calendar* Ongoing job-related training programmes with clear paths for progressionWe’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.Why come join us as a Night receptionist?At NYX Hotels, we look after our City Lovers just as well as we look after our guests. Once you’re part of the NYX team, you’re part of the Leonardo Hotels community of over 55 hotels across the UK & Ireland. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!