Night Porter

Trim Castle Hotel; Trim; On-site; EUR 25,000 - 32,000; Full time

Benefits offered by this job

Meals on duty

Free Car Parking Facilities

Training

Employee Award Scheme

Job summary

Trim Castle Hotel seeks a reliable Night Auditor to support our 4-star operation from 11pm to 7am. You will assist the Night Manager, conduct night audits, and help guests with requests while maintaining security routines.

You will work as part of a friendly team, deliver excellent customer service, and contribute to a smooth, safe guest experience in a historic setting. Training and progression opportunities are available.

Qualifications

• Experience in a 4-star hotel is desirable.
• Must be a team player with excellent customer service.
• Strong communication and guest service skills essential.

Responsibilities

• Set up and break down conference and private dining rooms.
• Prepare and serve food and beverages, including room service 11pm–7am.
• Maintain high cleanliness of all public areas.
• Assist Night Manager with guest requests and queries.
• Assist with Night Audits.
• Carry out nightly security checks/fire walks.
• Fulfill other reasonable requests from management.

Skills

Customer service

Communication

Teamwork

Job description

At Trim Castle, we do warm, authentic welcomes particularly well, and constantly strive to deliver a polished service, guest comfort and excellence in everything we do. Our values of Passion, Customer Focus, Teamwork and Integrity are always forefront in our minds as we passionately care about our guest experience and are committed to being the best in all we do. We are also committed to training and developing our team members and ensuring their journey with us inspires them each day.

Key Duties and Responsibilities

• Set up/break down of conference and private dining rooms
• Preparation & service of food and beverage to guests including room service between 11pm - 7am
• To maintain a high standard of cleanliness of all public areas
• To assist the Night Manager in dealing with request and queries from guests
• To assist the Night Manager with Night Audits
• To carry out nightly security checks/fire walks of the property
• Any other reasonable request by Management

Essential Criteria

• Candidates must have permission to work in Ireland / hold a valid work permit or any other document required
• Experience required in a similar role in a 4 star Hotel, not essential but desirable
• Must have the ability to work as part of a team
• Possess excellent customer service skills and strong communication skills
• Benefits include:
• Meals on duty
• Free Car Parking Facilities
• Training
• Employee Award Scheme