Night Porter

Ballygarry Estate, Hotel and Spa; Tralee; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Employee Assistance Programme

Job summary

Ballygarry Estate, Hotel and Spa in Tralee, County Kerry, is seeking a reliable Night Porter to join our team, delivering exceptional guest service during the overnight hours.

You will welcome overnight guests, maintain security, handle late check-ins and check-outs, respond to inquiries, assist with housekeeping as needed, and help ensure a safe, welcoming atmosphere for all guests at Ballygarry Estate.

Qualifications

• Previous experience in hospitality or hotel services preferred.
• Excellent communication and interpersonal skills.
• Ability to work independently and handle responsibilities during night hours.
• Strong attention to detail and problem-solving skills.
• Flexibility to work nights, weekends and holidays as needed.

Responsibilities

• Welcome and assist overnight guests, ensuring a smooth and pleasant experience.
• Maintain security and safety of the premises during the night shift.
• Handle late check-ins and check-outs efficiently.
• Respond to guest inquiries and resolve issues promptly.
• Assist with basic housekeeping and maintenance tasks as required.
• Ensure the hotel's integrity and confidentiality are maintained at all times.

Skills

Communication skills

Interpersonal skills

Independent work

Attention to detail

Problem-solving

Job description

Are you a dedicated and friendly individual with a passion for providing exceptional guest service? Ballygarry Estate is seeking a reliable Night Porter to join our team

Key Responsibilities:

• Welcome and assist overnight guests, ensuring a smooth and pleasant experience
• Maintain security and safety of the premises during the night shift
• Handle late check-ins and check-outs efficiently
• Respond to guest inquiries and resolve issues promptly
• Assist with basic housekeeping and maintenance tasks as required
• Ensure the hotel\'s integrity and confidentiality are maintained at all times

Requirements:

• Previous experience in hospitality or hotel services preferred
• Excellent communication and interpersonal skills
• Ability to work independently and handle responsibilities during night hours
• Strong attention to detail and problem-solving skills
• Flexibility to work nights, weekends, and holidays as needed

What We Offer:

• Competitive salary
• Supportive and friendly working environment
• Employee Assistance Programme