Night Guest Services Porter Growth Path

Dalata Hotel Group; Cork; On-site; EUR 26,000 - 30,000; Full time

Benefits offered by this job

Free meals on duty

50% off F&B across properties

Employee room-rate €60

30% off Friends & Family rate

Extra annual leave day per year (max 5

Employee Assistance Programme

Cycle to Work/Transport schemes

Pension access via HR

Development opportunities via Dalata A

Staff activities and charity events

Job summary

Dalata Hotel Group is seeking a hospitality team member to assist with guest services, cleaning and upkeep of hotel spaces, and event room setup. You will work alongside a friendly team and contribute to a welcoming guest experience across our Cork properties.

We value reliability, teamwork and a positive attitude, with training provided through our Dalata Academy to support your career growth and internal progression opportunities.

Qualifications

• Experience in working with customers.
• Good spoken English.
• Strong organizational skills.
• Able to work in a busy environment.
• Be a good team player.

Responsibilities

• Check in and out hotel guests and assist with luggage/porterage.
• Clean and maintain lobby, back office, stairways, restaurant and bar areas.
• Clean other areas per nightly checklist and set up function rooms or breakfast area as needed.
• Manage front entrance cleanliness and trolley/luggage handling.
• Follow hotel fire procedures to ensure safety of staff and guests.
• Set up meeting rooms as required.

Skills

Customer service

English proficiency

Organizational skills

Team player

Work well under pressure

Job description

Dalata Hotel Group is seeking a hospitality team member to assist with guest services, cleaning and upkeep of hotel spaces, and event room setup. You will work alongside a friendly team and contribute to a welcoming guest experience across our Cork properties.

We value reliability, teamwork and a positive attitude, with training provided through our Dalata Academy to support your career growth and internal progression opportunities.