Guest Experience Porter - Meetings & Events

Dalata Hotel Group plc; Ireland; Remote; EUR 21,000 - 26,000; Full time

Benefits offered by this job

Free employee meals on duty

50% Off F&B in all properties

€60 Employee rate on rooms

30% Off Friends & Family rate

Extra annual leave day for every year

Employee Assistance Programme

Cycle to Work Scheme/Transport Schemes

Pension access

Development opportunities through our

Staff appreciation Initiatives

Job summary

Dalata Hotel Group plc is seeking a Meeting & Events Porter to deliver exceptional guest service across Meetings & Events and Food & Beverage areas, maintaining the high standards the group is known for. You will work as part of a friendly team, be flexible with hours, promote local sales, and uphold safe working practices while learning through the Dalata Academy.

This role offers training, internal development opportunities, and a chance to grow within a growing hospitality group across

Qualifications

• Experience working in hospitality.
• Experience working with customers.
• Fully flexible Monday to Friday, including morning and evening shifts.
• Excellent command of the English language.
• Excellent organisational skills.
• Experience working in a fast-paced environment.
• Be a strong team player.

Responsibilities

• Provide exceptional guest service in Meetings & Events and Food & Beverage areas, ensuring standards are met.
• Collaborate effectively as part of the team, be mindful of colleagues' needs and flexible with working hours.
• Actively promote sales within the department and throughout the hotel.
• Maintain safe working practices in Meetings & Events areas, address spills or hazards.
• Acquire in-depth knowledge of SOPs, especially room setups.

Skills

Hospitality experience

Customer service experience

Team player

Flexibility

English proficiency

Job description

Dalata Hotel Group plc is seeking a Meeting & Events Porter to deliver exceptional guest service across Meetings & Events and Food & Beverage areas, maintaining the high standards the group is known for. You will work as part of a friendly team, be flexible with hours, promote local sales, and uphold safe working practices while learning through the Dalata Academy.

This role offers training, internal development opportunities, and a chance to grow within a growing hospitality group across