Night Guest Services & Facilities Attendant

Dalata Hotel Group plc; Leinster; On-site; EUR 26,000 - 32,000; Full time

Benefits offered by this job

Free meals

50% Off F&B in all properties

Employee room rate on rooms

Friends & Family rate

Extra annual leave

Employee Assistance Programme

Cycle to Work Scheme

Pension access

Dalata Academy development

Staff events

Job summary

Dalata Hotel Group plc is looking for a Night Porter in Ireland. You will receive training through our Dalata Academy to learn important skills and meet experienced team members who can help you grow. Dalata promotes from within; with hard work you can access new opportunities in the future.

Join a friendly team and contribute to delivering great guest experiences during night hours. The role supports guest check-in/out, cleanliness of lobby and public areas, and assistance with function room

Qualifications

• Experience in working with customers.
• Good spoken English.
• Strong organizational skills.
• Able to work in a busy environment.
• Be a good team player.

Responsibilities

• Check in and out hotel guests as required, as well as assist with guest requests in relation to luggage/porterage.
• Responsible for the cleaning of areas in the hotel, including but not restricted to the lobby, back office, stairways, restaurant and bar floor, public and staff areas and the meeting room floor.
• Responsible for cleaning other areas as directed by the manager on duty and also as per the nightly checklist, which may include the set-up of function rooms, the breakfast area, etc.
• Responsibility for the front entrance and outside of the hotel and ensuring that it is clean and tidy at all times. This includes emptying bins, picking up rubbish etc.
• To have a full understanding of the hotels’ fire procedures to ensure the safety of all staff and guests at all times.
• Responsibility for setting up meeting rooms.

Skills

Customer service

English proficiency

Organizational skills

Team player

Ability to work in a busy environment

Job description

Dalata Hotel Group plc is looking for a Night Porter in Ireland. You will receive training through our Dalata Academy to learn important skills and meet experienced team members who can help you grow. Dalata promotes from within; with hard work you can access new opportunities in the future.

Join a friendly team and contribute to delivering great guest experiences during night hours. The role supports guest check-in/out, cleanliness of lobby and public areas, and assistance with function room