Night Concierge: Luxury Hotel Guest Care

Minor Hotels; Dublin; Hybrid; EUR 25,000 - 32,000; Full time

Benefits offered by this job

Premium rates for Sunday/Night shifts

Refer a Friend €500 bonus

Employee room rates at Minor Hotels

Job summary

Anantara The Marker Dublin is seeking a Night Porter to join the Front Office team on a full-time basis. The role involves delivering high standards of service during night hours, handling room service, wake-up calls, and guest requests while supporting hotel operations.

Candidates should be prepared to work in a luxury environment, maintain safety procedures, and collaborate with other departments to ensure guest satisfaction. A valid work permit in Ireland and driving license are required.

Qualifications

• Must have right to work in Ireland/EU (Stamp 2)
• Must have a valid clean Irish driving license
• Knowledge of Thai culture will be valued

Responsibilities

• Carry out all duties in line with departmental Standards Manual and ensure the Night Porter checklist is completed by shift end
• Perform fire walks and be familiar with hotel fire procedures
• Carry out cleaning duties in public areas and assist with room service orders at night
• Take wake-up calls and deliver newspapers to guests in the morning
• Liaise with other departments to fulfil guest requests efficiently
• Carry out any other tasks as directed by management
• Maintain guest safety and security throughout the property
• Organise onward transportation and assist with guest luggage during the night

Job description

Anantara The Marker Dublin is seeking a Night Porter to join the Front Office team on a full-time basis. The role involves delivering high standards of service during night hours, handling room service, wake-up calls, and guest requests while supporting hotel operations.

Candidates should be prepared to work in a luxury environment, maintain safety procedures, and collaborate with other departments to ensure guest satisfaction. A valid work permit in Ireland and driving license are required.