Networks Training Centre Admin & Reception Specialist

Electricity Supply Board; Portlaoise; Remote; EUR 32,000 - 42,000; Full time

Job summary

ESB Networks Training Centre in Portlaoise is seeking a reception and administration professional to support training delivery. You will welcome visitors, manage reception duties and coordinate with trainers and participants.

The role includes scheduling training, maintaining attendance records on SAP SuccessFactors and SharePoint, processing invoices, and generating activity reports. A third-level qualification or equivalent experience is required, with strong MS Office skills.

Qualifications

• 3rd Level qualification or equivalent work experience.
• Flexible approach to work to ensure the delivery of excellent customer service.
• Quality approach to the management of data and records.
• Excellent communication, interpersonal and reporting skills.
• Working knowledge of SAP HCM systems would be an advantage.
• High level of proficiency on MS Office Applications.

Responsibilities

• Reception and customer service for the ESB Networks Training Centre
• Coordinate room bookings for classroom training and meetings, ensuring schedules are accurately recorded and communicated.
• Record course attendance sheets and training records on SAP SuccessFactors and SharePoint
• Coordinating and tracking invoices related to training activities, ensuring timely processing and accurate record-keeping in line with ESB Networks procedures.
• Maintain training activity reports (needs identified and training delivered) using ESB systems.
• Demonstrate flexibility, adaptability to change, and commitment to continuous improvement.

Skills

Communication and interpersonal skills

MS Office proficiency

Data and records management

Customer service orientation

Education

3rd Level qualification or equivalent work experience

Tools

SAP HCM

Job description

ESB Networks Training Centre in Portlaoise is seeking a reception and administration professional to support training delivery. You will welcome visitors, manage reception duties and coordinate with trainers and participants.

The role includes scheduling training, maintaining attendance records on SAP SuccessFactors and SharePoint, processing invoices, and generating activity reports. A third-level qualification or equivalent experience is required, with strong MS Office skills.