Network Support Engineer: Aruba & Juniper NOC

GCS Recruitment; Ireland; On-site; EUR 40,000 - 60,000; Full time

Job summary

GCS Recruitment is seeking a Network Support Engineer to join a renowned IT services and digital infrastructure company in Ireland. The role focuses on networking and security technologies with exposure to Aruba Clearpass and Juniper environments.

You will provide first and second level support, manage incidents with SLA adherence, perform health checks, patch management and report findings to clients. Candidates should have a degree in engineering and certifications such as JNCIA/JNCIP, with

Qualifications

• Engineering or related bachelor's degree.
• Aruba Clearpass and other vendor qualifications such as JNCIA or JNCIP.
• Experience in a NOC/NSOC or call centre environment.

Responsibilities

• Support Juniper and Aruba network/security environments.
• Provide first and second level incident support.
• Incident management from initial engagement to resolution per SLA.
• Escalate issues to senior team members and vendor partners.
• Perform daily health checks and compile technical reports.
• Take ownership for management of technical environments including patching.
• Ensure RMM tools operate securely and efficiently.
• Suggest improvements for NSOC and Managed Services.

Skills

Networking support

Incident management

Customer support

Network security

Education

Engineering degree

Tools

Aruba Clearpass

Juniper

RMM tools

Job description

GCS Recruitment is seeking a Network Support Engineer to join a renowned IT services and digital infrastructure company in Ireland. The role focuses on networking and security technologies with exposure to Aruba Clearpass and Juniper environments.

You will provide first and second level support, manage incidents with SLA adherence, perform health checks, patch management and report findings to clients. Candidates should have a degree in engineering and certifications such as JNCIA/JNCIP, with