Motor Damage Claims Handler

360 Search; Dublin; Hybrid; EUR 40,000 - 50,000; Full time

Benefits offered by this job

Hybrid working

Career progression

Job summary

360 Search is seeking an experienced Motor Damage Claims Handler to join our growing claims team in a hybrid Dublin/Wexford setup. The role focuses on managing motor damage claims from first notification through to settlement.

You will assess vehicle damage, determine repair versus total loss outcomes, and handle write-off cases with settlement calculations. Excellent communication and organization are essential to deliver strong customer service.

Qualifications

• Experience in motor damage assessment and write-off procedures.
• Experience liaising with repair networks, engineers and third parties.
• Excellent communication and organizational skills.
• Ability to manage multiple claims with attention to detail.

Responsibilities

• Manage a portfolio of motor damage claims from notification to settlement.
• Assess vehicle damage and determine repair vs total loss outcomes.
• Handle write-offs, including settlement calculations and customer communication.
• Liaise with engineers, repair garages, policyholders and third parties.
• Maintain claim records and provide updates to customers and stakeholders.
• Deliver a high level of customer service throughout the claims process.

Skills

Vehicle damage assessment

Write-off procedures

Communication

Organisational skills

Customer service

Job description

Our client, a well established insurance organisation, is seeking an experienced Motor Damage Claims Handler to join their growing claims team. This role will involve managing motor damage claims from first notification through to settlement.

This is an excellent opportunity for an experienced claims professional looking to join a supportive and collaborative environment with strong opportunities for career progression. The right person will have strong skills in vehicle damage assessment and total loss (write-off) cases.

Key Responsibilities:

• Manage a portfolio of motor damage claims from notification through to settlement.
• Assess vehicle damage and determine repair vs total loss outcomes.
• Handle vehicle write-off (total loss) cases, including settlement calculations and customer communication.
• Liaise with engineers, repair garages, policyholders, and third parties.
• Ensure claims are handled in line with company procedures, regulatory standards, and policy terms.
• Maintain accurate claim records and provide regular updates to customers and stakeholders.
• Deliver a high level of customer service throughout the claims process.

Requirements:

• Strong knowledge of vehicle damage assessment and write-off procedures.
• Experience liaising with repair networks, engineers, and third parties.
• Excellent communication and organisational skills.
• Ability to manage multiple claims while maintaining attention to detail.

What’s on Offer:

• Salary of €40,000 – €50,000 depending on experience.
• Hybrid working available (Dublin or Wexford office).
• Opportunity to join a growing and supportive claims team.
• Clear career development opportunities within the organisation.