Claims Handler

Match Recruitment; Dublin; Hybrid; EUR 38,000 - 56,000; Full time

Job summary

Match Recruitment is seeking an experienced Personal Injury Claims Handler for a Dublin 8 hybrid role. You will manage motor, EL & PL claims end-to-end, ensuring accurate reserves and timely settlements in line with client SLAs.

Ideal candidates have 3–5 years of personal injury claims experience, with strong knowledge of CPC, Data Protection, and Central Bank regulations, plus excellent negotiation and communication skills.

Qualifications

• 3-5 years' claims handling experience or equivalent in personal injury.
• Solid knowledge of CPC (Civil Procedure Rules), Data Protection, and Central Bank regulatory requirements.
• Strong understanding of the Irish legal system relating to personal injury/civil claims.
• Ability to accurately reserve an injury file and assess liability.
• Excellent negotiation and communication skills.

Responsibilities

• Handle a diverse portfolio of Motor, EL & PL claims from cradle to grave.
• Investigate, assess and settle claims within your authority and KPI framework.
• Ensure cover and indemnity is correctly applied and carry out validity checks.
• Pursue indemnities and recoveries where appropriate.
• Liaise with clients, policyholders, brokers, solicitors and Injuries Board.
• Instruct panel solicitors on litigated files to achieve optimum outcomes.
• Support client reporting and process improvement.

Skills

Claims handling experience

CPC

Data Protection

Central Bank regulations

Irish legal system

Negotiation

Job description

Personal Injury Claims Handler – Dublin 8 | Match Recruitment

Match Recruitment is delighted to be assisting a dynamic, fast-growing claims management company in Dublin 8 in their search for an experienced Personal Injury Claims Handler to join their highly motivated claims team.

Location:

Dublin 8, hybrid (predominantly remote, one day per week office-based, subject to court attendance)

The Role:

• Handle a diverse portfolio of predominantly Motor claims, with some EL & PL, cradle to grave
• Investigate, assess and settle claims within your personal authority level, in line with client SLAs and KPIs
• Ensure cover and indemnity is correctly applied, and validity checks are carried out
• Pursue indemnities and recoveries on behalf of clients where appropriate
• Investigate potentially fraudulent claims and liaise with relevant departments
• Liaise with clients, policyholders, brokers, solicitors and the Injuries Board
• Instruct panel solicitors on litigated files to achieve optimum outcomes
• Support client reporting and continuous process improvement

What We're Looking For:

• 3-5 years' claims handling experience, preferably in personal injury
• Strong knowledge of CPC, Data Protection and Central Bank regulatory requirements
• Good working knowledge of the Irish legal system in relation to personal injury/civil claims
• Ability to accurately reserve an injury file
• Excellent negotiation, communication and problem-solving skills