Mobile Plant Fitter

Finning International; Dublin; On-site; EUR 63,000 - 72,000; Full time

Benefits offered by this job

25 days holiday + optional 5 days

Annual Bonus

Annual Tool Allowance

Healthcare benefits

Share scheme access

Pension up to 5% matched

Refer a friend bonus

Employee rewards platform

Life insurance

Laptop, phone & van

CAT product training

Overtime

Flexible working options

Job summary

Finning (Ireland) Ltd is seeking a Mobile Plant Fitter to respond to customer field service requests, diagnose issues, and prepare quotes. You will operate at customer sites across Cork, Mitchelstown, Dungarvan and Macroom, using dealer software and Best practices to resolve mechanical or electrical faults.

The role requires strong customer focus, proven problem-solving ability, and the ability to work autonomously or as part of a team while maintaining safety and quality standards.

Qualifications

• Knowledge of field-based diagnosis tools and equipment essential.
• LDV driving licence or similar heavy vehicle licence is preferred.
• Apprentice trained engineer or NVQ3 or equivalent; service engineering experience beneficial.

Responsibilities

• Provide arrival time estimates to customer sites based on job instructions.
• Coordinate with site management to register arrival and adhere to procedures.
• Diagnose equipment problems in collaboration with operators/supervisors and provide information for required work.

Skills

Autonomous work

Strong communication

Planning & organisation

Analytical problem solving

Motivated self-starter

Education

Field-based diagnosis tools know-how

Heavy Earth Moving equipment knowledge

Apprentice trained engineer / NVQ3

Experience with construction & static machines

Job description

Company

Finning (Ireland) Ltd

Openings & Position

Number of Openings: 2

Worker Type: Permanent Position

Location

Cork, Mitchelstown, Dungarvan, Macroom

Overview

As a Mobile Plant Fitter you will respond to customer’s field repair and service requests diagnosing and providing comprehensive detail about the nature the problem to the customer and Finning to create a quote as per the request of the customer within a cost and time effective manner.

Job Description

Working within Finning’s industry leading field service department, and for the largest CAT dealer in the UK and Ireland, you will be at the forefront of the companies on site diagnostic and repair capabilities for Caterpillar products. You will need to have both outstanding customer focus coupled with in depth knowledge of plant equipment. The ability to attend site and understand the customer needs and resolve any mechanical or electrical issues in a safe, timely and cost-effective manner, utilising the most up to date dealer software and repair techniques.

Benefits

• Salary €63,000 - €71,600
• 25 days holiday (+ option purchase up to 5 extra days holiday)
• Annual Bonus
• Annual Tool Allowance
• Healthcare benefits (medical, optical, hearing, dentistry, and new child payments to support new parents)
• Access to company share scheme
• Up to 5% pension (matched by company)
• Refer a friend bonus
• Employee reward platform (retails discounts and other employee rewards)
• Life insurance
• Laptop and phone, van
• Industry leading CAT product training
• Overtime
• Additionally, you will benefit from enhanced maternity and paternity packages, family-friendly policies to support working parents, enhanced flexible working options, support from a team of 40+ Mental Health first aiders, employee wellbeing solutions, the opportunity to work with your charity of choice, and length of service & recognition awards.

Main Job Functions

• Provide an estimate of arrival time at customer’s site in response to service request based on the job instructions from Branch giving details of customer location, machine, contact name and nature of problem and current work situation.
• Contact customer’s site management in order to register arrival and presence on site and ensure knowledge of customer procedures so as to adhere to site requirements.
• Diagnose the likely cause of reported equipment problems, in discussion with customer operators/supervisors and using specialised equipment, in order to provide the customer with an information for the work required.
• Provide a comprehensive detail to allow Finning to construct a quote as requested by the customer.
• Identify the parts required to carry out the repair and requisition any parts and determine expected time of delivery so that a date and time of any necessary service re-visit can be agreed with customer.
• Undertake repair and service work on the machine to the agreed work plan, removing and despatching components for specialist attention and re-installing the original or replacement, to bring the machine up to the required standards.

Specific Skills

• Work autonomously on own initiative as well as part of a team
• Strong communication & interpersonal skills and ability to build positive relationships across all levels of the business
• Strong planning and organisational skills with the ability to work in high-pressured situations and to tight deadlines
• Effective problem solver with strong analytical skills
• Motivated and Dynamic Self-starter

Education and Experience

• Knowledge in the use of field-based diagnosis tools and equipment essential
• Heavy Earth Moving equipment operating knowledge LDV driving licence
• Apprentice trained engineer / Formally trained (NVQ Level 3 preferred) and served as a service engineer for a significant period or development opportunity for a qualified apprentice
• Experience of a variety of construction and static machines essential

Company Culture and Diversity

At Finning we believe that our people are the heart and soul of our company and fundamental to our success. Our employees are rewarded with an attractive all-round benefits package.

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

About Us

Finning is the world's largest Caterpillar dealer delivering unrivalled service for over 80 years. The company sells, rents and provides parts and service for equipment and engines to customers in various industries, including mining, construction, petroleum, forestry and a wide range of power systems applications. Finning employs approximately 14,500 people world-wide and operates in three geographies, with the head office in Vancouver, BC, Canada. Finning International Inc. is the corporate head office of the publicly traded corporation, which is listed on the Toronto Stock Exchange under the symbol: FTT. Finning Canada is the authorized dealer for Caterpillar products in British Columbia, Alberta, Saskatchewan, the Northwest Territories, and a portion of Nunavut. Finning South America is the authorized dealer for Caterpillar products in Chile, Argentina, and Bolivia. Finning UK and Ireland is the authorized dealer for Caterpillar products in the United Kingdom and Ireland. Rental of equipment is facilitated through the dealership locations as well as The Cat Rental Store locations in Finning Canada and Finning South America. OEM Remanufacturing - OEM, a Finning enterprise, is one of North America's most advanced engine and powertrain component remanufacturing providers and is located in Edmonton, Alberta.