An International Professional Services Organisation with offices in Dublin are seeking to hire an experienced Microsoft 365 & Modern Workplace Engineer to support and optimise the organisation’s Modern Workplace technology stack, with a strong focus on Microsoft 365, endpoint management, identity, security and user experience.
This is a permanent role with excellent benefits, hybrid working and progression opportunities.
- Hybrid role based in Dublin 2.
- Excellent benefits package and a supportive working environment.
- Opportunity to work with a broad range of high‑calibre domestic and international clients.
- Strong learning and development opportunities within a collaborative IT team.
Responsibilities:
- Provide day-to-day administration and support across Microsoft 365, including Exchange Online, MS Teams, SharePoint Online, OneDrive for Business, Microsoft Forms and Power Platform
- Ensure Microsoft 365 availability, performance and optimisation across the organisation
- Administer and maintain endpoint devices, using Microsoft Intune, Endpoint Manager, Windows Autopilot and Windows Update for Business
- Manage application deployment, packaging, updates and lifecycle management
- Administer Microsoft Entra ID and support identity, access control and the organisation’s Zero Trust security model
- Support Microsoft Defender technologies, investigate endpoint security risks and vulnerabilities, and assist with security incident response activities
- Analyse device health, user sentiment, performance metrics and productivity indicators to identify opportunities for improvement
- Provide support and administration for business-critical applications and SaaS platforms, including upgrades, testing, deployments and user adoption
- Support legal applications, document management systems and existing on-premise technologies
Experience & Background:
- Minimum 3 years’ experience in a Modern Workplace, End User Computing, Desktop Engineering or Applications Support role
- Strong experience supporting Microsoft 365 technologies including MS Teams, Exchange Online, SharePoint Online, OneDrive, Intune, Endpoint Manager and Microsoft Office applications
- Experience administering Microsoft Entra ID, with strong knowledge of Microsoft Defender security solutions
- Strong troubleshooting and problem-solving skills across Windows 10/11 environments
- Understanding of endpoint compliance, configuration management and device security
- Experience with PowerShell scripting, automation and Windows Autopilot deployment
- Strong knowledge of Active Directory and Group Policy management
- Knowledge of Microsoft Purview and compliance technologies is beneficial