MES Syncade Engineer Recipe Author

Cognizant; Cork; Hybrid; EUR 60,000 - 80,000; Full time

Benefits offered by this job

Excellent salary and benefits package

Career development opportunities

Education and dedicated training

Job summary

Cognizant Technology Solutions Corporation is recruiting a Senior MES Recipe Author for a Cork-based role in a healthcare manufacturing setting. You will implement System/MES recipe changes and handle day-to-day issues in Electronic Batch Records, Weigh and Dispense and Equipment Management modules on the Emerson Syncade MES solution.

The role sits in a collaborative MES team at a large multinational biotech facility in Cork, with a hybrid work model and client-site requirements.

Qualifications

• Minimum 3–5 years experience supporting IT applications incl. troubleshooting, incidents and change controls
• MES Recipe Authoring experience and knowledge
• Programming knowledge including Visual Basic and deployment of code

Responsibilities

• Maintain incident queue in ServiceNow and resolve issues promptly
• Initiate and implement Change Control activities per Quality Standards
• Troubleshoot problems and determine changes or improvements
• Produce well-documented configuration for maintainability
• Prioritize support against project schedules and test MES recipes
• Generate computer system validation documentation per GMP/site procedures
• Follow Environmental Health and Safety procedures and assist incident investigations

Skills

Incident management

MS SQL Server

Visual Basic

Cross-functional collaboration

Effective communication

Delivery-oriented

Tools

ServiceNow

MS SQL Server

Job description

About the role

Senior MES Recipe Author - The Senior MES Recipe Author will be responsible for implementing System\\MES recipe changes and managing the day-to-day issues that arise in the support of Electronic Batch Records Weigh and Dispense and Equipment Management modules on our Emerson Syncade MES solution. The position will work within a collaborative MES team at a large multi-national Biotech manufacturing facility in Cork.

What you must have to be considered

• Responsibilities Maintain the incident queue in Service Now and manage and resolve issues as they arise in a timely manner.
• Initiate and implement Change Control activities in accordance with Quality Standards and Practices Investigate and troubleshoot problems which occur and determine solutions or recommendations for changes and/or improvements
• The ability to produce high-quality well documented configuration that is easily maintainable Prioritize support activities in line with project schedules Perform testing of new MES recipes and changes Generate computer system validation documentation in accordance with site procedures and GMP guidelines
• Follow all relevant Environmental Health and Safety procedures and assist in incident investigations as required.
• Recognise the importance of the quality control function in pharmaceutical production the MES Support Engineer should display a high level of integrity in the performance of their work. The ideal candidate should be capable of relating well to other people with whom they come in contact both within and outside of the MES Team.
• The role will evolve to require Out Of Hours Support in the future Requirements Minimum 3-5 years experience supporting IT applications e g troubleshooting managing incidents and change controls design documentation test case development system & integration testing Experience implementing changes for IT applications in a GMP environment would be an advantage
• MES Recipe Authoring experience and knowledge Knowledge of programming and Visual Basic with experience in configuration management and deployment of developed code. MS SQL server experience would be an advantage Past proven experience engaging business users to ensure that appropriate business needs are clearly communicated and delivered at or above expectations Strong oral and written communication skills are required with proven ability to communicate and build relationships cross-functionally.
• The successful candidate must be a highly motivated individual who is delivery focused and has experience of working successfully across multiple business & functional teams.

You'll receive an excellent salary and benefits package for your knowledge, expertise and flexibility. At Cognizant, taking care of employees is a priority:

• You can pursue innovative career tracks and opportunities here

• You can enhance your professional development through education and dedicated training

• We’ll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan.

Work model

• We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a Hybrid position, based on our clients site 3 days per week.
• The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.