Senior MES Recipe Author

Cognizant; Cork; On-site; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work model

Competitive salary and benefits

Job summary

Cognizant Ireland is seeking a Senior MES Recipe Author to implement System/MES recipe changes and manage day-to-day issues in the support of Electronic Batch Records, Weigh and Dispense, and Equipment Management modules on the Emerson Syncade MES solution at a large biotech facility in Cork.

You will operate in a collaborative MES team, maintain the incident queue in ServiceNow, lead Change Control activities, test new MES recipes, and generate validated documentation in line with GMP site

Qualifications

• Minimum 3–5 years' experience supporting IT applications and incident management in GMP environments.
• Experience implementing changes for IT applications with strong documentation and testing discipline.
• Ability to communicate effectively across multiple business and functional teams.

Responsibilities

• Maintain the incident queue in ServiceNow and resolve issues promptly.
• Initiate and lead Change Control activities.
• Develop and maintain well-documented configuration and deployment of MES recipes.
• Perform testing of new MES recipes and changes; generate validation documentation per GMP.
• Assist in incident investigations and ensure EHS procedures are followed.
• Support out-of-hours activities as the role evolves.

Skills

Troubleshooting IT apps

Change Control

Documentation

SQL

Visual Basic

Tools

MS SQL Server

VBScript/Visual Basic

Job description

About the role

Senior MES Recipe Author - The Senior MES Recipe Author will be responsible for implementing System\MES recipe changes and managing the day-to-day issues that arise in the support of Electronic Batch Records Weigh and Dispense and Equipment Management modules on our Emerson Syncade MES solution. The position will work within a collaborative MES team at a large multi-national Biotech manufacturing facility in Cork.

What you must have to be considered

• Responsibilities Maintain the incident queue in Service Now and manage and resolve issues as they arise in a timely manner.
• Initiate and implement Change Control activities in accordance with Quality Standards and Practices Investigate and troubleshoot problems which occur and determine solutions or recommendations for changes and/or improvements
• The ability to produce high-quality well documented configuration that is easily maintainable Prioritize support activities in line with project schedules Perform testing of new MES recipes and changes Generate computer system validation documentation in accordance with site procedures and GMP guidelines
• Follow all relevant Environmental Health and Safety procedures and assist in incident investigations as required.
• Recognise the importance of the quality control function in pharmaceutical production the MES Support Engineer should display a high level of integrity in the performance of their work. The ideal candidate should be capable of relating well to other people with whom they come in contact both within and outside of the MES Team.
• The role will evolve to require Out Of Hours Support in the future Requirements Minimum 3-5 years experience supporting IT applications e g troubleshooting managing incidents and change controls design documentation test case development system & integration testing Experience implementing changes for IT applications in a GMP environment would be an advantage
• MES Recipe Authoring experience and knowledge Knowledge of programming and Visual Basic with experience in configuration management and deployment of developed code. MS SQL server experience would be an advantage Past proven experience engaging business users to ensure that appropriate business needs are clearly communicated and delivered at or above expectations Strong oral and written communication skills are required with proven ability to communicate and build relationships cross-functionally.
• The successful candidate must be a highly motivated individual who is delivery focused and has experience of working successfully across multiple business & functional teams.

You'll receive an excellent salary and benefits package for your knowledge, expertise and flexibility. At Cognizant, taking care of employees is a priority:

• You can pursue innovative career tracks and opportunities here
• You can enhance your professional development through education and dedicated training
• We'll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan.

Work model

• We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a Hybrid position, based on our clients site 3 days per week.
• The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.