Medical Clinic Secretary & Patient Services Lead

Beacon Hospital; Munster; On-site; EUR 32,000 - 42,000; Full time

Job summary

Beacon Hospital in Limerick is seeking a Consultant Secretary on a fixed term contract to provide comprehensive secretarial support for the Beacon Limerick clinic. Responsibilities include handling patient inquiries, booking appointments, preparing charts, and processing payments in a fast-paced hospital setting.

The role requires a Leaving Certificate or equivalent, with preferred FETAC Level 5 in Medical Administration and experience using MS Excel & Word.

Qualifications

• Leaving Certificate or equivalent.
• FETAC Level 5 Course in Medical Administration is desirable.
• Experience using IT systems, including MS Excel & Word.

Responsibilities

• Answer incoming telephone calls
• Scheduling appointments, testing and procedures
• Preparing charts for clinics
• Managing clinic for consultant
• Registering patients - ensure that patient signature, processing bill, issuing receipts are carried out according as per policy and procedure
• Collecting payments
• Complete follow up for all patient related correspondence as necessary
• Receive visitors, answer general questions and direct individual to the appropriate person.May perform miscellaneous duties
• Liaise with referring physician, staff and patients
• Support wider Patient Services team with desk cover
• Work well with others, in a collaborative manner.

Skills

Patient relations

Communications

Team work

Education

Leaving Certificate or equivalent

FETAC Level 5 in Medical Administration

Tools

MS Excel

MS Word

Job description

Beacon Hospital in Limerick is seeking a Consultant Secretary on a fixed term contract to provide comprehensive secretarial support for the Beacon Limerick clinic. Responsibilities include handling patient inquiries, booking appointments, preparing charts, and processing payments in a fast-paced hospital setting.

The role requires a Leaving Certificate or equivalent, with preferred FETAC Level 5 in Medical Administration and experience using MS Excel & Word.