Medical Administrator/Receptionist at Medigroup

Medigroup; Cork; On-site; EUR 17,000 - 20,000; Full time

Benefits offered by this job

Employee assistance program

Job summary

Medigroup Medical Centre in Cork is seeking a medical administrator/receptionist for two busy GP practices. This is a 20-hour-per-week, on-site role with hours between 08:30 and 18:00, Monday to Friday. Experience with Socrates is an advantage; full training will be provided.

You will greet patients, process payments, schedule appointments, and maintain confidential patient records, while supporting clinicians with diary management and other office duties.

Qualifications

• Minimum 2 years of office experience in a fast-paced environment.
• GDPR and confidentiality knowledge is important.
• Excellent typing skills and MS Office proficiency.

Responsibilities

• Greet patients at check-in.
• Process payments and manage scheduling.
• Maintain patient database and records.
• Support diary management for medical staff and general office duties.

Skills

Office experience

Communication skills

MS Office

Socrates software

Tools

Socrates

Job description

This Full time on site position offers great opportunities for career growth.

Summary: MEDIGROUP Medical Centre requires a medical administrator/receptionist for its two busy GP practices. This position is for 20 hours per week. Ideal candidates will have a minimum of two years office experience. Full flexibility is required. Normal working hours will be scheduled between 08:30 – 18:00, Monday to Friday. Experience working with Socrates software is an advantage but not essential as full training will be provided.

Full Job Description

Duties and Responsibilities

• Greet patients at check-in
• Compliance with patient confidentiality policies and knowledge of GDPR
• Process payments
• Manage patient scheduling (telephone/online)
• Complete patient requests for prescription refills, doctor’s notes, social welfare certificates etc
• Update and maintain patient database
• Supporting medical professionals with diary management and other ad hoc duties
• General office duties including but not limited to: scanning, faxing, filing, audiotyping, processing incoming/outgoing post

Requirements

• A team player with an enthusiastic and positive approach to patient services
• Motivated individual, willing to work on own initiative
• Excellent communication skills
• Preferably at least 2 years experience in a fast-paced office environment
• Experience working with Socrates is an advantage
• Excellent typing skills
• Proficient in the use of Microsoft Office; including Outlook, Word, PowerPoint and Excel
• Flexible and willing to provide cover for holiday/sick leave

Additional Information: For more information on MEDIGROUP, see our website www.medigroup.ie

Pay: €16.00 per hour

Expected hours: 20.0 – 24.0 per week

Benefits

• Employee assistance program

Ability to commute/relocate: Cork, County Cork: reliably commute or plan to relocate before starting work (required)

Work Location: In person