Mechanical Service & Maintenance Admin — Flexitime

Quinn Downes Group; Dublin; On-site; EUR 28,000 - 36,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Flexitime

Staff outings

Gym membership

Employee assistance programme

Job summary

Quinn Downes Group’s Quinn Downes Service & Maintenance (QDSM) is seeking a Mechanical Service & Maintenance Administrator to support the service desk, engineers and clients. You will update and close out work activities in the service system and provide back‑office support to Directors, Managers and Partners.

You will liaise with field engineers and subcontractors, edit reports, check times and POs, attach documents and prepare information for invoicing.

Qualifications

• 2+ years experience in a similar admin role.
• Strong PC skills including MS Outlook, MS Word, Excel & PDF converting.
• Excellent customer service skills.
• Experience in scheduling and purchasing.
• Strong organisational & communication skills.
• Flexible and can deal with change.
• Work under deadline pressures when required.

Responsibilities

• Liaising with field engineers & subcontractors daily (phone & email).
• Editing the completed Work Reports submitted by the engineers.
• Check the times, hours, POs and Observations recorded by the engineers.
• Log the details of any Observations that shall require a quote.
• Attach relevant documents to their respective calls.
• Edit Work Reports sent in by the subcontractors and convert them to QDSM reports.
• Cost jobs after editing is complete and attach all relevant reports.
• Ops approve all works so that they are ready for invoicing.

Skills

Customer service

Scheduling

Purchasing

Organisational skills

Communication skills

Deadline-driven

Flexibility

Admin experience

Tools

MS Outlook

MS Word

Excel

PDF conversion

Job description

Quinn Downes Group’s Quinn Downes Service & Maintenance (QDSM) is seeking a Mechanical Service & Maintenance Administrator to support the service desk, engineers and clients. You will update and close out work activities in the service system and provide back‑office support to Directors, Managers and Partners.

You will liaise with field engineers and subcontractors, edit reports, check times and POs, attach documents and prepare information for invoicing.