Material Handler/Driver (Night Shift)

Rhenus Logistics; Galway; On-site; EUR 28,000 - 36,000; Full time

Job summary

Rhenus Logistics is looking for a warehouse operative to manage daily picking, packing, stocking and shipping tasks in our Galway facility. You will work closely with Customer Service and other departments to ensure accurate records and smooth stock movement.

The role requires experience in warehousing, a valid B licence and machinery certifications (forklift, reach truck, power pallet). A focus on safety and efficiency will be essential in a busy environment.

Qualifications

• Leaving Certificate or equivalent is required.
• Machinery Certification (Forklift/Reach Truck/Power Pallet) is required.
• Experience in warehousing and logistics is preferred.

Responsibilities

• Take responsibility for the accurate picking, checking and shipping of products.
• Receive, check and put away stock with accurate inventory records.
• Carry out stock checks and investigate discrepancies to maintain accuracy.
• Prepare shipments for customers, vendors and internal use.
• Maintain an organised warehouse and optimise space usage.
• Ensure health and safety requirements are followed.

Skills

Attention to detail

Excellent organisational skills

Operate warehouse machinery

Drive vehicles (Van/Truck)

Team player

Relationship management

Education

Leaving Certificate or equivalent

Machinery Certification – Forklift / Reach Truck / Power Pallet

B Licence

Tools

Forklift

Reach Truck

Power Pallet

Combi etc.

Job description

What You Can Expect** :**

Key Tasks and Responsibilities

Role Tasks & Responsibilities

Warehouse Management:

• Take responsibility for the accurate and timely picking, checking and shipping of products, ensuring all relevant processes and documentation are followed.
• Receive, check and put away stock, maintaining accurate stock locations and inventory records.
• Complete stock checks and investigate discrepancies to maintain system and inventory accuracy.
• Prepare customer, vendor and internal shipments in line with relevant processes and requirements.
• Work closely with Customer Service and other departments to ensure accurate recording and smooth movement of stock.
• Follow all customer-specific, regulatory, quality and health & safety requirements.
• Maintain an organised warehouse and support efficient use of available space.
• Understand warehouse layout and space availability and suggest improvements.

Driving:

• Deliver product according to instructions from Customer.
• Complete and return all POD’s and back up paperwork to Customer Service.
• Ensure customer material requests are delivered on time.
• Alert management on all potential delays/shortages/issues etc.
• Ensure that all freight is secure during transit.
• Carry out daily checks on vehicle.
• Engage with Customer Service to ensure accurate recording of information and activity.
• Take breaks as per the professional driver’s rest period guidelines.
• Adhere to the rules of the road at all times.
• Connect and disconnect trailers from cab when needed.

Facilities & Machinery & Security:

• Responsible for the safe operation of machinery in the warehouse environment.
• Carry out daily checks on the machinery.
• Report facilities issues and machinery defects to Management/Facilities Department.
• Report vehicle issues/defects to Management/Transport Manager.
• Accommodate servicing of vehicles and machinery as required by Facilities Department.
• Ensure vehicles are parked in a safe and secure location, and that vehicle is locked when not in use.
• Report security breaches to Management/Facilities Department.
• Carry out regular cleaning of exterior and interior of vehicles.

Queries & Complaints:

• Respond quickly, professionally, and accurately to customer inquiries regarding orders, status complaints etc.
• Conduct investigations with Customer Service Dept/Quality Dept. to satisfy customer inquiries.
• Assist with the identification of the cause of a customer complaint and remedying the underlying issue of the complaint in conjunction with other departments.
• Escalate inquiries/complaints to the appropriate manager and/or department when necessary.
• Non-conformance reporting in accordance with the KPI’s.

Health & Safety:

• Support the health, safety, and welfare of all staff.
• Responsible for reporting accidents and near misses to Management/H&S Team.
• Responsible for reporting health and safety concerns, issues, and ideas to Management/H&S Team.
• Collaboration with Health and Safety Team.

Administrative Responsibilities:

• Champion quality assurance protocols.
• Maintains communication with the support departments to ensure compliance with company policies and procedures and legislation.
• Completes and processes necessary reports and paperwork accurately and timely.
• Log customer activity for business purposes as required.
• Actively contribute to the continuous improvement and development of the team, through reviewing procedures to meet expectations of service and conduct and improve on own self development.
• Support other departments in relation to customer activity data.
• Other ad-hoc administration duties as required.

What You Bring:

Knowledge, Skills & Experience

Skills

• Ability to develop and maintain effective relationships with customers, suppliers, management, and other teams in the company.
• Attention to detail.
• Excellent organisational skills to balance and prioritise their workload and meet deadlines.
• Ability to safely operate warehouse machinery and equipment.
• Ability to safely drive vehicles e.g., Van/Rigid Truck
• Team worker with the ability to collaborate with other material handlers.

Experience

• Previous experience in a similar role.
• Previous experience in supply chain and logistics/warehousing.
• Previous driving experience is a distinct advantage.
• Experienced user of warehouse machinery e.g., forklift, power pallet truck etc.

Education/Licences

• Clean, B Licence.
• Machinery Certification – Forklift, Reach Truck, Power Pallet, Combi etc.
• Leaving Certificate or similar qualification.
• Where educational/licence requirements are not fulfilled prior extensive experience of successful performance in the role will be required.