Driver

Rhenus Group; Galway; Hybrid; EUR 32,000 - 45,000; Full time

Job summary

Rhenus Group in Ireland seeks a warehouse professional to manage end-to-end processes from receiving to shipping, ensuring accurate stock records and regulatory compliance. You will handle stock checks, putaway, cycle counts, and documentation while coordinating with Customer Service to maintain data integrity.

The role emphasizes adherence to safety procedures, collaboration across departments, and ongoing improvement of receiving, inventory, and shipping processes.

Responsibilities

• Oversee end-to-end warehouse processes from receiving to shipping with product and regulatory compliance.
• Receive and check stock, complete paperwork, and record locations for putaway.
• Conduct regular cycle counts and ensure inventory accuracy.
• Pick and check stock with proper documentation for transfers and shipments.
• Coordinate with Customer Service to ensure accurate data and activities.
• Adhere to customer-specific processes and safety policies.
• Support development of receiving, utilization, inventory, and shipping processes.
• Ensure a safe working environment by following safety procedures.
• Collaborate with other departments to ensure smooth business execution.
• Understand warehouse layout and suggest space optimization.

Skills

Warehouse management

Stock control

Inventory accuracy

Logistics coordination

Safety procedures

Documentation

Customer service

Job description

Key Tasks and Responsibilities

Role Tasks & Responsibilities

Warehouse Management:

• Take responsibility for end-to-end process of tasks undertaken from receiving to shipping, ensuring own knowledge of all products and regulatory environment is understood and complied with.
• Receive and check stock from vendors, customers, internal shipments etc completing appropriate paperwork during process.
• Put away stock in designated areas, recording locations during process.
• Complete cycle-counts on a regular basis to ensure that the inventory is correct, and the products are in-house.
• Pick and check stock for vendors, customers, internal shipments etc., completing appropriate paperwork during process.
• Assist system accuracy by providing/checking important information regarding transfers of stock and investigating cycle count inaccuracies for customer accounts.
• Engage with Customer Service to ensure accurate recording of information and activity.
• Adhere to any specific customer processes and procedures.
• Support the development of processes for receiving product, equipment utilization, inventory management, and shipping.
• Contribute to a safe, accident-free, working environment by abiding by all safety procedures and policies.
• Coordinate business activities with other departments and locations to ensure smooth and efficient business execution.
• Understand warehouse layout and space availability and suggest improvements.

Driving:

• Deliver and collect product according to instructions from Customer.
• Complete and return all POD’s and back up paperwork to Customer Service.
• Ensure customer material requests are delivered on time.
• Alert management on all potential delays/shortages/issues etc.
• Ensure that all freight is secure during transit.
• Ensure tachograph/driver card is fully operational and used in accordance with legislation.
• Carry out daily checks on vehicle.
• Engage with Customer Service to ensure accurate recording of information and activity.
• Take breaks as per the professional driver’s rest period guidelines.
• Adhere to the rules of the road at all times.
• Connect and disconnect trailers from cab when needed.

Facilities & Machinery & Security:

• Responsible for the safe operation of machinery in the warehouse environment.
• Carry out daily checks on the machinery.
• Report facilities issues and machinery defects to Management/Facilities Department.
• Report vehicle issues/defects to Management/Transport Manager.
• Accommodate servicing of vehicles and machinery as required by Facilities Department.
• Ensure vehicles are parked in a safe and secure location, and that vehicle is locked when not in use.
• Report security breaches to Management/Facilities Department.
• Carry out regular cleaning of exterior and interior of vehicles.

Queries & Complaints:

• Respond quickly, professionally, and accurately to customer inquiries regarding orders, status complaints etc.
• Conduct investigations with Customer Service Dept/Quality Dept. to satisfy customer inquiries.
• Assist with the identification of the cause of a customer complaint and remedying the underlying issue of the complaint in conjunction with other departments.
• Escalate inquiries/complaints to the appropriate manager and/or department when necessary.
• Non-conformance reporting in accordance with the KPI’s.

Health & Safety:

• Support the health, safety, and welfare of all staff.
• Responsible for reporting accidents and near misses to Management/H&S Team.
• Responsible for reporting health and safety concerns, issues, and ideas to Management/H&S Team.
• Collaboration with Health and Safety Team.

Administrative Responsibilities:

• Champion quality assurance protocols.
• Maintains communication with the support departments to ensure compliance with company policies and procedures and legislation.
• Completes and processes necessary reports and paperwork accurately and timely.
• Log customer activity for business purposes as required.
• Actively contribute to the continuous improvement and development of the team, through reviewing procedures to meet expectations of service and conduct and improve on own self development.
• Support other departments in relation to customer activity data.
• Other ad-hoc administration duties as required.