Material Handler

rhe; Galway; On-site; EUR 24,000 - 32,000; Full time

Job summary

rhe is seeking a Warehouse Operative in Galway, Ireland, to manage end-to-end warehouse duties from receiving to shipping. The role requires unloading, stock checks, cycle counting, and accurate paperwork, with a focus on inventory integrity and cooperative cross-functional work.

Responsibilities include operating warehouse machinery safely, maintaining documentation, and supporting process improvements while upholding health and safety standards.

Qualifications

• Clean, valid national driving license (B Licence) or equivalent where required.
• Formal machinery certifications for powered equipment are preferred.
• Experience in warehouse or logistics environments is advantageous.

Responsibilities

• Oversee end-to-end warehouse tasks from receiving to shipping.
• Unload, receive, check stock and complete paperwork.
• Put away stock and record locations; perform cycle counts.
• Pick, check and load stock for orders and shipments.
• Support accuracy of transfers and investigate discrepancies.
• Collaborate with Customer Service and other departments to record information accurately.
• Maintain safety standards and cooperate with the Health & Safety team.
• Assist with process improvements for receiving, inventory and shipping.

Skills

Relationship building

Attention to detail

Organisational skills

Safe operation of warehouse machinery

Team collaboration

Education

Leaving Certificate

Machinery Certification - Forklift/Reach Truck/Power Pallet

Tools

Forklift

Power Pallet Truck

Reach Truck

Job description

What You Can Expect :

Key Tasks and Responsibilities

Role Tasks & Responsibilities

Warehouse Management

• Take responsibility for end-to-end process of tasks undertaken from receiving to shipping, ensuring own knowledge of all products and regulatory environment is understood and complied with.
• Unload, receive and check stock from vendors, customers, internal shipments etc completing appropriate paperwork during process.
• Put away stock in designated areas, recording locations during process.
• Complete cycle-counts on a regular basis to ensure that the inventory is correct, and the products are in-house.
• Pick, check and load/ship stock for vendors, customers, internal shipments etc., completing appropriate paperwork during process.
• Assist system accuracy by providing/checking important information regarding transfers of stock and investigating cycle count inaccuracies for customer accounts.
• Engage with Customer Service to ensure accurate recording of information and activity.
• Adhere to any specific customer processes and procedures.
• Support the development of processes for receiving product, equipment utilization, inventory management, and shipping.
• Contribute to a safe, accident-free, working environment by abiding by all safety procedures and policies.
• Coordinate business activities with other departments and locations to ensure smooth and efficient business execution.
• Understand warehouse layout and space availability and suggest improvements.
• Destrash Product as required.
• Dispose of waste as required.

Facilities & Machinery & Security

• Responsible for the safe operation of machinery in the warehouse environment.
• Carry out daily checks on the machinery.
• Report facilities issues and machinery defects to Management/Facilities Department.
• Accommodate servicing of facilities and machinery as required by Facilities Department.
• Report security breaches to Management/Facilities Department.

Queries & Complaints

• Respond quickly, professionally, and accurately to customer inquiries regarding orders, status complaints etc.
• Conduct investigations with Customer Service Dept/Quality Dept to satisfy customer inquiries.
• Assist with the identification of the cause of a customer complaint and remedying the underlying issue of the complaint in conjunction with other departments.
• Escalate inquiries/complaints to the appropriate manager and/or department when necessary.
• Non-conformance reporting in accordance with the KPI's.

Health & Safety

• Support the health, safety, and welfare of all staff.
• Responsible for reporting accidents and near misses to Management/H&S Team.
• Responsible for reporting health and safety concerns, issues, and ideas to Management/H&S Team.
• Collaboration with Health and Safety Team.

Administrative Responsibilities

• Champion quality assurance protocols.
• Maintains communication with the support departments to ensure compliance with company policies and procedures and legislation.
• Completes and processes necessary reports and paperwork accurately and timely.
• Log customer activity for business purposes as required.
• Actively contribute to the continuous improvement and development of the team, through reviewing procedures to meet expectations of service and conduct and improve on own self development.
• Support other departments in relation to customer activity data.
• Other ad-hoc administration duties as required.

What You Bring:

Knowledge, Skills & Experience

Skills

• Ability to develop and maintain effective relationships with customers, suppliers, management, and other teams in the company.
• Attention to detail.
• Excellent organisational skills to balance and prioritise their workload and meet deadlines.
• Ability to safely operate warehouse machinery and equipment.
• Team worker with the ability to collaborate with other material handlers.

Experience

• Previous experience in a similar role.
• Previous experience in supply chain and logistics/warehousing.
• Experienced user of warehouse machinery e.g., forklift, power pallet truck etc.

Education/Licences

• Clean, B Licence.
• Machinery Certification - Forklift, Reach Truck, Power Pallet, Combi etc
• Leaving Certificate or similar qualification.
• Where educational/licence requirements are not fulfilled prior extensive experience of successful performance in the role will be required.