Driver/Material Handler (Night Shift)

Rhenus Group; Galway; Hybrid; EUR 28,000 - 36,000; Full time

Job summary

Rhenus Group in Ireland is seeking an organized warehouse operative to manage end-to-end processes from receiving to shipping, ensuring product knowledge and regulatory compliance. You will handle stock receipts, put-away, cycle counts, picking, and coordinate with Customer Service to ensure accurate information, while maintaining safety and reporting issues to management.

The role also covers driving-related duties and equipment checks as part of daily operations, and requires collaboration

Responsibilities

• End-to-end warehouse tasks from receiving to shipping, ensuring knowledge of products and regulatory requirements.
• Receive and verify stock from vendors and customers, completing paperwork as required.
• Put away stock in designated areas and record locations.
• Conduct cycle-counts to ensure inventory accuracy.
• Pick and check stock for shipments, completing paperwork.
• Assist system accuracy by handling stock transfers and investigating cycle count discrepancies.
• Coordinate with Customer Service to ensure accurate information and activity.
• Adhere to customer processes and procedures.
• Support development of receiving, inventory management, and shipping processes.
• Maintain a safe working environment by following safety procedures.
• Coordinate activities with other departments and locations for smooth operations.
• Understand warehouse layout and suggest improvements.
• Deliver and collect product according to customer instructions; complete PODs and paperwork.
• Ensure timely delivery of customer material requests and alert management to delays.
• Ensure freight is secure during transit and tachograph requirements are met.
• Perform daily vehicle checks and engage with Customer Service for accurate records.
• Take breaks per driver rest guidelines and follow road rules for safe operations.
• Connect and disconnect trailers as needed.
• Operate machinery safely, perform daily checks, report issues to Facilities/Management.

Job description

Key Tasks and Responsibilities

Role Tasks & Responsibilities

Warehouse Management:

• Take responsibility for end-to-end process of tasks undertaken from receiving to shipping, ensuring own knowledge of all products and regulatory environment is understood and complied with.
• Receive and check stock from vendors, customers, internal shipments etc completing appropriate paperwork during process.
• Put away stock in designated areas, recording locations during process.
• Complete cycle-counts on a regular basis to ensure that the inventory is correct, and the products are in-house.
• Pick and check stock for vendors, customers, internal shipments etc., completing appropriate paperwork during process.
• Assist system accuracy by providing/checking important information regarding transfers of stock and investigating cycle count inaccuracies for customer accounts.
• Engage with Customer Service to ensure accurate recording of information and activity.
• Adhere to any specific customer processes and procedures.
• Support the development of processes for receiving product, equipment utilization, inventory management, and shipping.
• Contribute to a safe, accident-free, working environment by abiding by all safety procedures and policies.
• Coordinate business activities with other departments and locations to ensure smooth and efficient business execution.
• Understand warehouse layout and space availability and suggest improvements.

Driving:

• Deliver and collect product according to instructions from Customer.
• Complete and return all POD’s and back up paperwork to Customer Service.
• Ensure customer material requests are delivered on time.
• Alert management on all potential delays/shortages/issues etc.
• Ensure that all freight is secure during transit.
• Ensure tachograph/driver card is fully operational and used in accordance with legislation.
• Carry out daily checks on vehicle.
• Engage with Customer Service to ensure accurate recording of information and activity.
• Take breaks as per the professional driver’s rest period guidelines.
• Adhere to the rules of the road at all times.
• Connect and disconnect trailers from cab when needed.

Facilities & Machinery & Security:

• Responsible for the safe operation of machinery in the warehouse environment.
• Carry out daily checks on the machinery.
• Report facilities issues and machinery defects to Management/Facilities Department.
• Report vehicle issues/defects to Management/Transport Manager.
• Accommodate servicing of vehicles and machinery as required by Facilities Department.
• Ensure vehicles are parked in a safe and secure location, and that vehicle is locked when not in use.
• Report security breaches to Management/Facilities Department.
• Carry out regular cleaning of exterior and interior of vehicles.

Queries & Complaints:

• Respond quickly, professionally, and accurately to customer inquiries regarding orders, status complaints etc.
• Conduct investigations with Customer Service Dept/Quality Dept. to satisfy customer inquiries.
• Assist with the identification of the cause of a customer complaint and remedying the underlying issue of the complaint in conjunction with other departments.
• Escalate inquiries/complaints to the appropriate manager and/or department when necessary.
• Non-conformance reporting in accordance with the KPI’s.

Health & Safety:

• Support the health, safety, and welfare of all staff.
• Responsible for reporting accidents and near misses to Management/H&S Team.
• Responsible for reporting health and safety concerns, issues, and ideas to Management/H&S Team.
• Collaboration with Health and Safety Team.

Administrative Responsibilities:

• Champion quality assurance protocols.
• Maintains communication with the support departments to ensure compliance with company policies and procedures and legislation.
• Completes and processes necessary reports and paperwork accurately and timely.
• Log customer activity for business purposes as required.
• Actively contribute to the continuous improvement and development of the team, through reviewing procedures to meet expectations of service and conduct and improve on own self development.
• Support other departments in relation to customer activity data.
• Other ad‑hoc administration duties as required.