Driver/Material Handler

rhe; Galway; On-site; EUR 26,000 - 38,000; Full time

Job summary

rhe is seeking an experienced Warehouse Operative in Galway to manage end-to-end warehouse tasks including receiving, storage, inventory checks and order picking. You will collaborate with Customer Service and other departments to ensure accurate records and efficient processes.

The role requires careful attention to detail, ability to operate warehouse equipment and drive large vehicles if required, and a proactive approach to safety and continuous improvement within a busy distribution

Qualifications

• Experience in a similar role is essential.
• Experience in supply chain, logistics or warehousing.
• Previous driving experience is an advantage.
• Experience using warehouse machinery (forklift, pallet truck, etc.).

Responsibilities

• Take responsibility for end-to-end warehouse tasks from receiving to shipping.
• Receive and check stock from vendors and customers, completing paperwork.
• Put away stock and record locations.
• Perform cycle counts to maintain accurate inventory.
• Assist with transfers of stock and investigate count discrepancies.
• Coordinate with Customer Service to ensure accurate records and activity.
• Support development of receiving, inventory management and shipping processes.
• Adhere to safety procedures and maintain a safe working environment.

Skills

Relationship building

Attention to detail

Organisational skills

Operate warehouse machinery

Drive large vehicles

Team collaboration

Job description

What You Can Expect

Key Tasks and Responsibilities

Role Tasks & Responsibilities

Warehouse Management

• Take responsibility for end-to-end process of tasks undertaken from receiving to shipping, ensuring own knowledge of all products and regulatory environment is understood and complied with.
• Receive and check stock from vendors, customers, internal shipments etc completing appropriate paperwork during process.
• Put away stock in designated areas, recording locations during process.
• Complete cycle-counts on a regular basis to ensure that the inventory is correct, and the products are in-house.
• Pick and check stock for vendors, customers, internal shipments etc., completing appropriate paperwork during process.
• Assist system accuracy by providing/checking important information regarding transfers of stock and investigating cycle count inaccuracies for customer accounts.
• Engage with Customer Service to ensure accurate recording of information and activity.
• Adhere to any specific customer processes and procedures.
• Support the development of processes for receiving product, equipment utilization, inventory management, and shipping.
• Contribute to a safe, accident-free, working environment by abiding by all safety procedures and policies.
• Coordinate business activities with other departments and locations to ensure smooth and efficient business execution.
• Understand warehouse layout and space availability and suggest improvements.

Driving

• Deliver and collect product according to instructions from Customer.
• Complete and return all POD's and back up paperwork to Customer Service.
• Ensure customer material requests are delivered on time.
• Alert management on all potential delays/shortages/issues etc.
• Ensure that all freight is secure during transit.
• Ensure tachograph/driver card is fully operational and used in accordance with legislation.
• Carry out daily checks on vehicle.
• Engage with Customer Service to ensure accurate recording of information and activity.
• Take breaks as per the professional driver's rest period guidelines.
• Adhere to the rules of the road at all times.
• Connect and disconnect trailers from cab when needed.

Facilities & Machinery & Security

• Responsible for the safe operation of machinery in the warehouse environment.
• Carry out daily checks on the machinery.
• Report facilities issues and machinery defects to Management/Facilities Department.
• Report vehicle issues/defects to Management/Transport Manager.
• Accommodate servicing of vehicles and machinery as required by Facilities Department.
• Ensure vehicles are parked in a safe and secure location, and that vehicle is locked when not in use.
• Report security breaches to Management/Facilities Department.
• Carry out regular cleaning of exterior and interior of vehicles.

Queries & Complaints

• Respond quickly, professionally, and accurately to customer inquiries regarding orders, status complaints etc.
• Conduct investigations with Customer Service Dept/Quality Dept. to satisfy customer inquiries.
• Assist with the identification of the cause of a customer complaint and remedying the underlying issue of the complaint in conjunction with other departments.
• Escalate inquiries/complaints to the appropriate manager and/or department when necessary.
• Non-conformance reporting in accordance with the KPI's.

Health & Safety

• Support the health, safety, and welfare of all staff.
• Responsible for reporting accidents and near misses to Management/H&S Team.
• Responsible for reporting health and safety concerns, issues, and ideas to Management/H&S Team.
• Collaboration with Health and Safety Team.

Administrative Responsibilities

• Champion quality assurance protocols.
• Maintains communication with the support departments to ensure compliance with company policies and procedures and legislation.
• Completes and processes necessary reports and paperwork accurately and timely.
• Log customer activity for business purposes as required.
• Actively contribute to the continuous improvement and development of the team, through reviewing procedures to meet expectations of service and conduct and improve on own self development.
• Support other departments in relation to customer activity data.
• Other ad-hoc administration duties as required.

What You Bring

Knowledge, Skills & Experience

Skills

• Ability to develop and maintain effective relationships with customers, suppliers, management, and other teams in the company.
• Attention to detail.
• Excellent organisational skills to balance and prioritise their workload and meet deadlines.
• Ability to safely operate warehouse machinery and equipment.
• Ability to safely drive large vehicles e.g., Rigid/Artic Truck.
• Team worker with the ability to collaborate with other material handlers.

Experience

• Previous experience in a similar role.
• Previous experience in supply chain and logistics/warehousing.
• Previous driving experience is a distinct advantage.
• Experienced user of warehouse machinery e.g., forklift, power pallet truck etc.

Education/Licences

Clea