Market Support Specialist

Bank of America; Dublin; On-site; EUR 70,000 - 110,000; Full time

Job summary

Bank of America in Dublin is seeking a Market Support Specialist for Corporate Actions within the Asset Services team. The role involves handling voluntary elections, client servicing, and change management in a fast-paced environment.

The ideal candidate will have banking/financial services experience, knowledge of corporate actions, and strong communication skills to support diverse stakeholders across desks and clients.

Qualifications

• Knowledge of Banking / Financial services industry, especially corporate actions context.
• Experience with client service and building stakeholder relationships.
• Ability to work under pressure and meet tight deadlines.

Responsibilities

• Understand and interpret information on corporate action events from data sources.
• Reconcile positions and process events on key processing dates.
• Build and maintain relationships with trading desks and clients.

Skills

Client service

Communication

Attention to detail

Risk management

Job description

Job Description: Job Description

Job Title: Market Support Specialist - Corporate Actions

Corporate Title: Assistant Vice President

Location: Dublin

Company Overview: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Location Overview: Our Central Park office in Leopardstown, boasts modern facilities based in Dublin’s premium business park. With an onsite gym and staff restaurant, all your daily needs are conveniently catered for. Travel options include the LUAS network and the Central Park shuttle service between Dublin City Centre and Central Park. We also provide tax saver tickets as part of our award-winning benefits package, which means getting to work has never been so easy.

Role Description: An exciting opportunity has become available within the Asset Services department. The department is responsible for Voluntary Corporate Action elections within EMEA markets, client service and change management. London Asset Services is a globally aligned function reporting to the Global Head of Asset Services. The department works closely with colleagues in London, US, and Asia Asset Services. Asset Services play an important role in the life cycle of a trade and they work closely with other Operational teams and external parties to ensure risk on corporate actions is dealt with effectively. This role offers direct interactions with a variety of different lines of business (including Prime Broker, Equity Trading, Swaps, Stock Loan and Custody) and as such the ability to build and retain good relationships with these stakeholders is important.

Responsibilities: Understand & correctly interpret information on corporate action events received from various data sources Reconcile positions and accurately process events completed on the key processing date Build relationships with key stakeholders, including trading desks Client Service - With internal stakeholders and directly with some key clients. Review team processes and identify focus areas for potential improvement Maintain risk within the levels set by the management team

What we are looking for: Knowledge of Banking / Financial services industry Dividend or corporate actions experience ideally Ability to work under pressure and to tight deadlines and to work as part of a team Client Service Experience - excellent communication skills, both written and verbal Change Management - Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base Ability to escape issues and manage risk Skills: Knowledge of Banking / Financial services industry Dividend or corporate actions experience ideally Ability to work under pressure and to tight deadlines and to work as part of a team Client Service Experience - excellent communication skills, both written and verbal Change Management - Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base Ability to escape issues and manage risk Attention to detail Problem-solving skill Other Skills: Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions Excels in working among diverse viewpoints to determine the best path forward Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner Commitment to challenging the status quo and promoting positive change. Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world Bank of America Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well. We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience. We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidate to tell us about any adjustment requirements. At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Partnering Locally Learn about some of the ways Bank of America is making a difference in the communities we serve. Global Impact Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates. Opportunity and Inclusion Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success. Our Values Learn about our four values that represent what we believe.