Maps Data Moderator with Dutch

Cognizant; Ireland; Sur place; EUR 32 000 - 42 000; Plein temps

Avantages offerts par ce poste

Benefits Package

Training & development opportunities

Career growth path

Global organization

Résumé du poste

Cognizant in Dublin is seeking a detail-oriented analyst to maintain accurate business information on mapping platforms. You will validate data, contact businesses, and resolve discrepancies through guidelines.

The role combines research, outbound calls in Dutch and English, and decision-making in a fast-paced, multicultural environment. Eligible to work in Ireland with a solid training and career-growth path.

Qualifications

• Dutch at a minimum of B2/C1 level and English at B2+ level.
• Eligible to work in Ireland.
• Excellent verbal and written communication skills; customer engagement is key.
• Proficient with MS Office and Google Sheets; able to work in a multicultural environment.

Responsabilités

• Review maps data for accuracy according to client policies.
• Outreach to businesses via outbound phone calls to verify information.
• Update client platforms with verified data; document changes.
• Make balanced decisions based on market knowledge and established policies to resolve inquiries.

Connaissances

Dutch language

English language

Outils

MS Office

Google Sheets

Description du poste

Work Model: Office

Working hours: Monday - Friday, 8.30AM - 5.30PM

Location: Dublin 3, East Point Business Park

About the role

This role focuses on maintaining accurate and up-to-date business information on mapping platforms. Through data validation, direct communication with businesses, and careful review of guidelines, you will help ensure high-quality content and resolve data discrepancies. The position combines research, customer interaction, and decision-making in a dynamic and detail-oriented environment.

What you will do:

• Reviewing maps data to assess accuracy against client policies;
• Engaging with business, predominantly via outbound phone calls, to verify their business information;
• Updating client platforms based on collected information;
• Making well-balanced decisions based on market specific knowledge and helping to resolve inquiries to defined policies and procedures by flagging discrepancies.

Your profile:

• Proficiency of Dutch at min. B2/C1 level and English at B2+ level;
• Be eligible to work in Ireland;
• Excellent verbal and written communication skills - customer engagement is the critical part of this role;
• Proficient user of the MS Office package and Google sheets;
• Ability to build and maintain effective customer/vendor relationships;
• Attention to detail & problem-solving skills;
• Good time management, prioritization skills, and ability to work under time constraints and without careful oversight;
• Ability to work in a multicultural environment.

What we offer

• Opportunity to be part of a global organization focused on development,
• Open-minded and multinational environment,
• Training & development opportunities
• Professional development and clear career path,
• Benefits Package

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Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.