Maps Data Moderator with Dutch DR

Cognizant; Dublin; On-site; EUR 32,000 - 48,000; Full time

Benefits offered by this job

Global organization

Multinational environment

Training & development opportunities

Clear career path

Benefits Package

Job summary

Cognizant Technology Solutions Corporation is hiring for a role focused on validating and updating business information on mapping platforms from Dublin. You will contact businesses by phone to verify details, ensure data accuracy, and update client systems accordingly.

The role requires Dutch and English language proficiency, strong communication, and the ability to work in a multicultural environment. Office-based in Dublin 3 with standard hours.

Qualifications

• Proficiency of Dutch at min. B2/C1 level and English at B2+ level.
• Be eligible to work in Ireland.
• Excellent verbal and written communication skills; customer engagement is critical.
• Proficient with MS Office and Google Sheets.
• Ability to build and maintain customer/vendor relationships.
• Attention to detail and problem-solving skills.
• Good time management and ability to work under time constraints.
• Ability to work in a multicultural environment.

Responsibilities

• Review maps data for accuracy against client policies.
• Engage with businesses via outbound calls to verify information.
• Update client platforms with collected data.
• Make well-balanced decisions and flag discrepancies per policies.

Skills

Dutch (B2/C1)

English (B2+)

Tools

MS Office

Google Sheets

Job description

Work Model: Office
Working hours: Monday - Friday, 8.30AM - 5.30PM
Location: Dublin 3, East Point Business Park

About the role

This role focuses on maintaining accurate and up-to-date business information on mapping platforms. Through data validation, direct communication with businesses, and careful review of guidelines, you will help ensure high-quality content and resolve data discrepancies. The position combines research, customer interaction, and decision-making in a dynamic and detail-oriented environment.

What you will do:

• Reviewing maps data to assess accuracy against client policies;
• Engaging with business, predominantly via outbound phone calls, to verify their business information;
• Updating client platforms based on collected information;
• Making well-balanced decisions based on market specific knowledge and helping to resolve inquiries to defined policies and procedures by flagging discrepancies.

Your profile:

• Proficiency of Dutch at min. B2/C1 level and English at B2+ level;
• Be eligible to work in Ireland;
• Excellent verbal and written communication skills - customer engagement is the critical part of this role;
• Proficient user of the MS Office package and Google sheets;
• Ability to build and maintain effective customer/vendor relationships;
• Attention to detail & problem-solving skills;
• Good time management, prioritization skills, and ability to work under time constraints and without careful oversight;
• Ability to work in a multicultural environment.

What we offer

• Opportunity to be part of a global organization focused on development,
• Open-minded and multinational environment,
• Training & development opportunities
• Professional development and clear career path,
• Benefits Package