Maps Data Moderator with Brazilian Portuguese

Cognizant; Dublin; On-site; EUR 30,000 - 45,000; Full time

Benefits offered by this job

Performance bonus

Rewards scheme

Private medical insurance

Maternity leave

Life insurance

Job summary

Cognizant Dublin is seeking a data-driven role to maintain accurate business information on mapping platforms. You will validate data, contact businesses, and update profiles to reflect verified details.

This position requires strong Portuguese and English communication, proficiency in MS Office and Google Sheets, and the ability to work in a multicultural, office-based environment in Dublin. A permanent contract with incentives is offered.

Qualifications

• Fluent Brazilian Portuguese at min. B2/C1 and English at B2+ level.
• Be eligible to work in Ireland.
• Excellent verbal and written communication; customer engagement is key.
• Proficient with MS Office and Google Sheets.
• Strong attention to detail and problem-solving abilities.
• Able to work in a multicultural environment and manage time effectively.

Responsibilities

• Review maps data to assess accuracy against client policies.
• Engage with businesses via outbound phone calls to verify information.
• Update client platforms with verified data.
• Make well-balanced decisions based on guidelines and flag discrepancies.

Skills

Brazilian Portuguese (B2/C1)

English (B2+)

Communication skills

Attention to detail

MS Office

Google Sheets

Time management

Multicultural experience

Tools

MS Office

Google Sheets

Job description

Work Model: Office

Working hours: Monday - Friday, 12PM - 9PM

Location: Dublin 3, East Point Business Park

About The RoleThis role focuses on maintaining accurate and up-to-date business information on mapping platforms. Through data validation, direct communication with businesses, and careful review of guidelines, you will help ensure high-quality content and resolve data discrepancies. The position combines research, customer interaction, and decision-making in a dynamic and detail-oriented environment.

Work Model: Office

Working hours: Monday - Friday, 12PM - 9PM

Location: Dublin 3, East Point Business Park

About The RoleThis role focuses on maintaining accurate and up-to-date business information on mapping platforms. Through data validation, direct communication with businesses, and careful review of guidelines, you will help ensure high-quality content and resolve data discrepancies. The position combines research, customer interaction, and decision-making in a dynamic and detail-oriented environment.

What You Will Do

• Reviewing maps data to assess accuracy against client policies;
• Engaging with business, predominantly via outbound phone calls, to verify their business information;
• Updating client platforms based on collected information;
• Making well-balanced decisions based on market specific knowledge and helping to resolve inquiries to defined policies and procedures by flagging discrepancies.

Your Profile

• Proficiency of Brazilian Portuguese at min. B2/C1 level and English at B2+ level;
• Be eligible to work in Ireland;
• Excellent verbal and written communication skills - customer engagement is the critical part of this role;
• Proficient user of the MS Office package and Google sheets;
• Ability to build and maintain effective customer/vendor relationships;
• Attention to detail & problem-solving skills;
• Good time management, prioritization skills, and ability to work under time constraints and without careful oversight;
• Ability to work in a multicultural environment.

What We Offer

• Performance based bonus scheme
• Permanent contract
• Rewards scheme
• Private Medical Insurance
• Competitive maternity benefits of 12 weeks paid Leave
• Life assurance