Managed Services Manager

SimoTech; Cork; On-site; EUR 90,000 - 130,000; Full time

Job summary

SimoTech is seeking a Managed Services Manager to join our HQ in Cork. This senior leadership role will oversee high-impact engineering services and projects across client sites, reporting to the Director of Managed Services.

The successful candidate will bring 10+ years in Life Sciences or similar, with automation/validation expertise, and demonstrated ability to lead teams, manage budgets, and drive continuous improvement.

Qualifications

• Minimum 10 years project experience in Life Sciences manufacturing.
• Degree in Engineering or Science with automation/validation focus.
• At least 3 years leading teams or suppliers in automation delivery.
• Strong technical, project and interpersonal skills.
• Ability to work with limited supervision on multiple lifecycles.
• Knowledge of GMP, GAMP, Safety and regulatory requirements.

Responsibilities

• Oversee delivery of services and projects at client sites, contributing technically or as PM.
• Manage scope, schedules, and budgets across projects.
• Set standards to ensure high-quality output.
• Act as project sponsor, support teams, and drive continuous improvement.
• Manage stakeholder relationships with clients and internal teams.
• Build relationships and develop innovative solutions for clients.
• Evaluate performance of site-based resources and drive high performance.
• Collaborate with HR, Finance, and Business Development to meet objectives.
• Travel frequently to client sites for meetings.

Skills

Team leadership

Stakeholder management

Commercial acumen

Independent working

Data-driven decisions

Communication

Travel readiness

Client relationship building

Education

Engineering or Science degree (automation/validation focus)

Tools

DCS

PLC

SCADA

Job description

SimoTech are looking to hire a Managed Services Manager to work from our company HQ. This is an excellent opportunity to step into a senior leadership role, reporting to our Director of Managed Services.

The successful candidate will oversee high impact engineering services and projects across leading pharmaceutical client sites. Candidates will ideally have 10+ years’ experience in the Life Sciences sector or similar.

This role offers the opportunity to influence service delivery at scale, collaborating cross functionally with internal teams to drive business success. This role is suited to a commercially astute leader with deep automation or validation expertise and a passion for delivering results in complex environments.

Key Responsibilities

• Provide oversight for the delivery of services and projects on our client sites, whilst also contributing from a Technical or Project Management perspective to specific key projects.
• Oversee full project lifecycle delivery including: Development and management of scope, schedules, and budgets.
• Setting standards to ensure high quality output.
• Act as project sponsor for site projects by supporting project teams, making data-driven decisions, and driving continuous improvement through innovation.
• Focus on stakeholder management across our client sites, ensuring all clients are engaged and supported at all times.
• Build and sustain key relationships with new and existing clients.
• Partner proactively with clients to develop innovative solutions to their challenges, shaping projects and services that deliver meaningful and lasting impact.
• Participate in performance evaluation & management process for site-based resources.
• Drive high performance across SimoTech projects and services by disseminating lessons learned and fostering a culture of continuous improvement.
• Resource management for projects and services with emphasis on building and maintaining skilled engineering teams.
• Collaborate effectively with internal teams, (HR, Talent Acquisition, Finance, and Business Development), to support organisational objectives and drive continued success.
• Frequent travel to client sites for client and project meetings.

Qualifications & Experience

• Minimum of 10 years project experience in Life Science manufacturing environments.
• Technical Qualifications to 3rd level or equivalent in Engineering or Science with a focus towards automation and validation.
• Minimum of 3 years’ experience leading teams or suppliers in automation project delivery.
• Ability to demonstrate technical, project and interpersonal skills.
• Ability to work independently with limited supervision on a variety of technologies and project lifecycles.
• In depth knowledge of Process Automation (DCS, PLC and SCADA), Labs and Process systems.
• Strong understanding of project finances coupled with a commercial acumen.
• Excellent communications with a strong customer focus.
• Ability to work autonomously, with minimal oversight, to tight timelines.
• Strong attention to detail.
• Familiarity with GMP, GAMP, Safety and Environmental Regulatory requirements.

What SimoTech Can Offer

• Role provides a high degree of autonomy to allow the successful candidate to reach their full potential.
• Develop new skills and enhance technical ability by working with innovative technologies in a multi- disciplined environment.
• Opportunity to work with large corporate clients