Managed Services Manager

SimoTechnology; Cork; Hybrid; EUR 90,000 - 130,000; Full time

Benefits offered by this job

Autonomy

Skills development

Large corporate clients

Job summary

SimoTech, headquartered in Ireland, is seeking a Managed Services Manager to lead and oversee high-impact engineering services and projects for pharmaceutical clients. The role reports to the Director of Managed Services and demands a commercially astute leader with deep automation or validation expertise.

Ideal candidates have 10+ years in Life Sciences, with strong project management, stakeholder engagement, and cross-functional collaboration skills. Travel to client sites is required.

Qualifications

• 10+ years in Life Science manufacturing projects or equivalent.
• 3+ years leading teams or suppliers in automation projects.
• Strong communication and client-facing skills.
• Familiarity with GMP, GAMP, safety and regulatory requirements.

Responsibilities

• Oversee delivery of services and projects at client sites.
• Manage scope, schedules and budgets; report performance indicators.
• Build relationships with clients and drive continuous improvement.
• Mentor project managers, engineers and leads; support performance reviews.
• Collaborate with internal teams to achieve objectives.
• Travel to client sites as required.

Skills

Project management

Leadership

Stakeholder management

Commercial acumen

Change management

Independent work

Education

Engineering or Science degree (3rd level)

Tools

DCS

PLC

SCADA

Job description

Whatis it like to work at SimoTech? With a strong collaborative teamworkculture based on respect, trust, and excellence, we play a criticalpartnering role to our clients’ life-changing supply of products topatients. In return, there is excellent salary, benefits, careerprogression, educational support andmuch more.

Managed Services Manager

SimoTech are looking to hire a Managed Services Manager to work from our company HQ. Thisis an excellent opportunity to step into a senior leadership role, reporting to our Director ofManaged Services. The successful candidate will oversee high impact engineering services andprojects across leading pharmaceutical client sites. Candidates will ideally have 10+ years’experience in the Life Sciences sector or similar. This role offers the opportunity to influenceservice delivery at scale, collaborating cross functionally with internal teams to drive businesssuccess. This role is suited to a commercially astute leader with deep automation or validationexpertise and a passion for delivering results in complex environments.

Key Responsibilities

• Provide oversight for the delivery of services and projects on our client sites, whilst alsocontributing from a Technical or Project Management perspective to specific keyprojects.
• Oversee full project lifecycle delivery including:
• Development and management of scope, schedules, and budgets.
• Setting standards to ensure high quality output. Reporting against agreed performance indicators. Interface with clients and resolve any concerns raised.
• Act as project sponsor for site projects by supporting project teams, making data-drivendecisions, and driving continuous improvement through innovation.
• Focus on stakeholder management across our client sites, ensuring all clients areengaged and supported at all times.
• Build and sustain key relationships with new and existing clients.
• Partner proactively with clients to develop innovative solutions to their challenges,shaping projects and services that deliver meaningful and lasting impact.
• Mentorship of team members including: Supporting project managers, engineers and technical leads in project execution. Provide leadership, guidance and advice in own field of expertise. Participate in performance evaluation & management process for site-basedresources.
• Drive high performance across SimoTech projects and services by disseminatinglessons learned and fostering a culture of continuous improvement.
• Resource management for projects and services with emphasis on building andmaintaining skilled engineering teams.
• Collaborate effectively with internal teams, (HR, Talent Acquisition, Finance, andBusiness Development), to support organisational objectives and drive continuedsuccess.
• Frequent travel to client sites for client and project meetings.

Requirements

Qualifications &Experience

• Minimum of 10 years project experience in Life Science manufacturing environments.
• Technical Qualifications to 3rd level or equivalent in Engineering or Science with a focustowards automation and validation.
• Minimum of 3 years’ experience leading teams or suppliers in automation projectdelivery.
• Ability to demonstrate technical, project and interpersonal skills. Experience in change management best practices.
• Ability to work independently with limited supervision on a variety of technologies andproject lifecycles.
• In depth knowledge of Process Automation (DCS, PLC and SCADA), Labs and Processsystems.
• Strong understanding of project finances coupled with a commercial acumen.
• Excellent communications with a strong customer focus.
• Ability to work autonomously, with minimal oversight, to tight timelines.
• Strong attention to detail.
• Familiarity with GMP, GAMP, Safety and Environmental Regulatory requirements.

What SimoTech CanOffer

• Role provides ahigh degree of autonomy to allow the successfulcandidate to reach their fullpotential.
• Develop newskills and enhance technical ability by working withinnovative technologies in a multi- disciplinedenvironment.
• Opportunity towork with large corporate clients