Lynott, Sales Consultant, Full Time, Permanent

Brown Thomas Arnotts; Limerick; On-site; EUR 26,000 - 34,000; Full time

Job summary

Brown Thomas Arnotts in Limerick is seeking a highly organised, pro-active sales advisor to join the Lynott Jewellery counter. You will lead customer service, know the product range, and help the store hit its targets while delivering a world-class shopping experience.

In a fast-paced retail environment you will coach new team members, assist with merchandising, and stay up-to-date with social media trends to engage customers.

Qualifications

• Strong selling skills and ability to drive sales in a retail environment.
• Excellent communication, both in-person and over the phone.
• Social media awareness and willingness to engage customers online.

Responsibilities

• Influence sales and excel in customer service; share knowledge of products with customers.
• Become a product knowledge expert with up-to-date knowledge of pieces and awareness of competitor brands.
• Achieve team and personal sales targets by using sales skills including up-selling and improving ATV/UPT.
• Coach, support and train new team members to maintain high standards.
• Merchandising the counter to maintain high shop floor standards and take pride in the Lynott Jewellery counter.
• Adapt and respond to a fast-paced retail environment and changing business needs, especially during peak periods.

Skills

Strong selling skills

Excellent communication

Social media skills

Customer service focus

Job description

GET TO KNOW US

We’re LYNOTT, a young, dynamic brand born in 2021 to bring bold, beautiful pieces to everyone. Every piece is designed to brighten your day, from gold-plated classics to water-resistant essentials. Think effortless style that works wherever life takes you.

KNOW THE ROLE

We are currently seeking a highly organised, pro-active and driven sales advisor to join the team in our location in Limerick. If you have a passion for fashion and thrive on taking the lead on retail operations, inspiring a high performing team to beat their targets and provide a world‑class service, then we'd love to have you join us

• Influence sales and excelling in customer service and sharing their knowledge of each product by answering customer queries
• Become a product knowledge expert having up to date knowledge of our pieces and a good awareness of competitor brands
• Achieve team and personal sales targets by using sales skills including up -selling, ATV, UPT
• Have an interest / experience in social media including Instagram and TikTok as there is potential to include these activities in daily tasks for the right candidate
• Effective communicator and team player
• Required to coach, support and train new members of the team
• Merchandising the counter to maintain high shop floor standards and take pride in the Lynott Jewellery counter
• Enjoy a fast paced retail environment
• Flexible to changing business needs specifically around busy periods including Christmas
• Previous experience and passion for jewellery, accessories or retail required
• Previous experience in online e-commerce fulfilment desired but not essential

Know What We’re Looking For

• Strong selling skills and experience in a sales role driving sales desired
• Excellent communication skills
• Social media skills
• Ability to work well under pressure
• Flexible to business changing needs
• Can do positive attitude
• Attention to detail
• Customer service focus

Know How We Work

Experience is our business: Our customer engagement sets the bar in service and experiential retail, giving our customers something to love every time.

We are Curators: Our unique range of product and services are key to the sense of excitement that Brown Thomas Arnotts is renowned for, whether for a special day or every day, things that make our customer’s lives better.

We Care for Our People: We believe a great customer experience starts with a great people experience. That is why we promote a culture where talent is nurtured and where creativity and learning are valued.

We Succeed by Working Sustainably: We are community-focused and our aim is to cultivate retail environments that are conscious, considerate and commercial.