Luxury Reservations Specialist

Parkkenmare; Ireland; On-site; EUR 30,000 - 40,000; Full time

Benefits offered by this job

Competitive & generous rate of pay

Discounted rates on rooms

50% off Food and Beverages

30% off spa treatments

Free use of spa/gym facilities

Complimentary healthy meals

Job summary

Parkkenmare in Kenmare, Ireland is looking for a detail-oriented Reservations Agent to enhance their luxury hospitality team. The role involves managing guest reservations, providing personalised recommendations, and ensuring a seamless experience that reflects the hotel's five-star standards.

With strong communication skills and previous experience in a luxury hotel environment, the suitable candidate will thrive in a guest-focused atmosphere and ensure accuracy in reservations. Competitive pay and various perks are offered as part of the package.

Qualifications

• Previous experience in reservations or guest relations within a luxury hotel environment.
• Ability to multitask in a fast-paced environment.
• Flexibility to work shifts, weekends, and holidays.

Responsibilities

• Handle room reservation enquiries via multiple channels.
• Deliver exceptional guest service in line with five-star luxury standards.
• Prepare daily arrival reports for operational departments.

Skills

Excellent written and verbal communication skills

Strong attention to detail

Organisational skills

Guest-focused approach

Tools

Hotel property management systems

Reservation platforms

Job description

Parkkenmare in Kenmare, Ireland is looking for a detail-oriented Reservations Agent to enhance their luxury hospitality team. The role involves managing guest reservations, providing personalised recommendations, and ensuring a seamless experience that reflects the hotel's five-star standards.

With strong communication skills and previous experience in a luxury hotel environment, the suitable candidate will thrive in a guest-focused atmosphere and ensure accuracy in reservations. Competitive pay and various perks are offered as part of the package.