Luxury Accommodation Attendant – 5-Star Hotel & Spa

Trump, Doonbeg - Housekeeping

Doonbeg

On-site

EUR 21,000 - 32,000

Full time

2 days ago

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Benefits offered by this job

Canteen meals

Spa & golf discounts

Staff and friends/family rates

Free car parking

Staff appreciation initiatives

Educational opportunities

Sick benefit scheme

Personal locker

Job summary

Trump International Golf Links & Hotel Doonbeg IRELAND is seeking an Accommodation Assistant to provide service, cleaning and support to guest and public areas to a consistent five‑star standard. You will work under Accommodation Management, contributing to a memorable guest stay.

The role requires prior housekeeping/accommodation experience, strong organizational skills and a customer‑focused approach. Flexible hours and a positive, team‑oriented attitude are essential for success in this busy

Qualifications

Previous experience in housekeeping/accommodation.
5-star experience is an advantage.
Good organisational skills.
Customer focused attitude.
Operates to a very high-quality standard.
Strong team player.
Positive attitude and courteous demeanor.
Ability to work flexible hours.
Additional languages are an advantage.

Responsibilities

To arrive on duty and identify areas as stipulated by Accommodation Management to be serviced or cleaned.
To follow established company standards for linen/products/cleaning equipment in suites and public and member areas.
To service specific public and member areas, back of house and associate changing areas per standards.
To vacuum the public and members walkways and/or corridors.
To maintain upkeep of the Accommodation department vehicles (vans and buggies).
To operate these vehicles safely and according to instructions.
To clean and care for departmental equipment and storage areas.
To clean indoor windows as indicated by schedules.
To clean corridors including glass doors.
To conduct deep clean service as per SOPs.
To service all corridors/offices/walkways, back of house, associate changing areas and other areas as indicated.
To report maintenance defects that affect guest experience or safety.
To service all suites including bedrooms, kitchens, bathrooms, sitting rooms and entrance/exit areas.
To provide in-room amenities such as water, gifts, fruit per standards.
To ensure guests' privacy and comfort requests are handled promptly.
To ensure proper disposal of wet waste, glass and recyclables.
To attend weekly meetings or briefings.
Anticipate guests’ needs and respond promptly.
To communicate effectively with team members.
To adhere to all systems and procedures and highlight uncertainties to management.
Shift variations may occur due to business needs and training programs.