Housekeeping Attendant

Trump, Doonbeg - Housekeeping

Doonbeg

On-site

EUR 21,000 - 32,000

Full time

2 days ago

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Benefits offered by this job

Canteen meals

Spa & golf discounts

Staff and friends/family rates

Free car parking

Staff appreciation initiatives

Educational opportunities

Sick benefit scheme

Personal locker

Job summary

Trump International Golf Links & Hotel Doonbeg IRELAND is seeking an Accommodation Assistant to provide service, cleaning and support to guest and public areas to a consistent five‑star standard. You will work under Accommodation Management, contributing to a memorable guest stay.

The role requires prior housekeeping/accommodation experience, strong organizational skills and a customer‑focused approach. Flexible hours and a positive, team‑oriented attitude are essential for success in this busy

Qualifications

Previous experience in housekeeping/accommodation.
5-star experience is an advantage.
Good organisational skills.
Customer focused attitude.
Operates to a very high-quality standard.
Strong team player.
Positive attitude and courteous demeanor.
Ability to work flexible hours.
Additional languages are an advantage.

Responsibilities

To arrive on duty and identify areas as stipulated by Accommodation Management to be serviced or cleaned.
To follow established company standards for linen/products/cleaning equipment in suites and public and member areas.
To service specific public and member areas, back of house and associate changing areas per standards.
To vacuum the public and members walkways and/or corridors.
To maintain upkeep of the Accommodation department vehicles (vans and buggies).
To operate these vehicles safely and according to instructions.
To clean and care for departmental equipment and storage areas.
To clean indoor windows as indicated by schedules.
To clean corridors including glass doors.
To conduct deep clean service as per SOPs.
To service all corridors/offices/walkways, back of house, associate changing areas and other areas as indicated.
To report maintenance defects that affect guest experience or safety.
To service all suites including bedrooms, kitchens, bathrooms, sitting rooms and entrance/exit areas.
To provide in-room amenities such as water, gifts, fruit per standards.
To ensure guests' privacy and comfort requests are handled promptly.
To ensure proper disposal of wet waste, glass and recyclables.
To attend weekly meetings or briefings.
Anticipate guests’ needs and respond promptly.
To communicate effectively with team members.
To adhere to all systems and procedures and highlight uncertainties to management.
Shift variations may occur due to business needs and training programs.

Skills

Housekeeping experience

5-star experience

Organisational skills

Customer focus

Quality standards

Team player

Positive attitude

Flexibility

Calm under pressure

Languages a bonus

Job description

Job description – Accommodation Assistant

Trump International Golf Links & Hotel Doonbeg IRELAND is a coastal haven, hidden on a sheltered corner of the Wild Atlantic Way where world‑class golf meets an intimate Spa, amazing food and access to the best activities, culture, heritage and one of the most picturesque settings Ireland has to offer for conferences, meeting, incentives and special events.

Recognised among the best championship Links Courses in the world and named best Golf Resort in Ireland by the Irish Golf Tour Operators Association. At the heart of the resort is the Irish Country house hotel with one of Ireland's best Hotel Restaurants, the Ocean View Restaurant. And Ocean is a recurring theme, ever present with stunning views of the rolling waves and the rugged landscape stretching as far as the eye can see to the Cliffs of Moher.

Certified as a GREAT PLACE TO WORK®, Trump International Doonbeg is home to a proud and motivated workforce of over 300 staff during high season, offering a world class 5 Star Hotel workplace, with the beauty and balance of west Clare living.

Job Title:

Accommodation Assistant

Department:

Rooms Division

Responsible To:

Accommodation Manager

Main Purpose of Job:

The service, cleaning and support of our guest and common/public areas to a consistent five-star standard under the direction of Accommodation Management. Helping to create a pleasant and memorable stay for our guests.

Liaises with:

Front Office, Guest Services

MAIN DUTIES

To arrive on duty and identify areas as stipulated by Accommodation Management to be serviced or cleaned.
To follow established company standards in relation to provision of Linen/products/ cleaning equipment etc to Suites and public and member areas.
To service specific public and member areas, Back of House and Associate changing areas and facilities as stipulated by Accommodation Management, per established company standards and protocols.
To vacuum the public and members walk ways and /or corridors.
To maintain upkeep of the Accommodation departments vehicles’ (vans and buggies).
To operate these vehicles safely and according to instructions.
To clean and care for departmental equipment and storage areas.
To clean indoor windows as indicated by daily/weekly/monthly schedules,
To clean corridors including glass (fire doors) doors.
To conduct deep clean service as per standard operating procedures and frequency.
To service all corridors/offices/walkways, back of house, associate changing areas and any other areas, apart from kitchen areas and immediate surrounds, as indicated by Accommodation Management.
To report any maintenance defects or otherwise which would affect the quality of the guest experience and/or safety of the building.
To service all suites including bedrooms, kitchens, bathrooms, sitting rooms and all entrance and exit areas.
To provide in-room amenities such as water, gifts, fruit etc, as per standards and protocols.
To ensure that all guests' privacy and comfort requests are responded to immediately.
To ensure the removal and safe and appropriate disposal of wet waste, glass and recyclables.
To attend weekly meetings or briefings as required by Accommodation Management.
Anticipate guests’ needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
To communicate effectively with all other team members.
To adhere to all systems and procedures in place and highlight any area of uncertainty to management.
Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel which can include day, evening or weekend shifts.
To participate in training programmes as required.

HEALTH & SAFETY

To rigidly follow and observe all hygiene standards, rules on smoking and comply with hotel policy regarding uniform.
To fulfil your obligations under the Health & Safety at Work Act 1989 and any revisions or additional legislation made thereto.
To ensure that reasonable care is taken for the health and safety of yourself, other employees, guests and any other person on the premises.
To keep your work area tidy and safe and report any hazard, accident, loss or damage to management.
To be aware of trained first-aid personnel on the premises and the location of first aid box/fire extinguishers and alarms.
To observe all safety rules and procedures, including those laid down in the Health & Safety Statement for your place of work.
To carry out and promote fire and accident drills as directed by the hotel safety officer.

OTHER DUTIES

The above is not intended to be an exhaustive list and you will be expected to comply with any reasonable requests or duties as directed by management.

QUALIFYING CRITERIA

Previous experience in housekeeping/accommodation.
Previous 5 star experience an advantage.
Good organisational skills.
Customer focused.
Operates to a very high-quality standard with a keen eye for detail.
Strong team player with the ability to multi-task.
Positive attitude, cheerful and courteous demeanour.
Ability to work flexible hours.
Ability to remain calm whilst under pressure.
Additional languages are an advantage.

BENEFITS

Regularly stocked canteen for meals, snacks and beverages while on duty.
Discounts in our Spa, Hotel & Golf course.
Discounted staff and friends and family rates available in other group properties in the United States, and the United Kingdom.
Free Car parking.
Regular staff appreciation initiatives.
Opportunities to develop and grow through assisted educational opportunities.
Sick Benefit scheme.
Personal locker where required.

Compensation: Competitive salary

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