Assistant Accommodation Lead – Luxury Hotel

Harvey's Point ®; Donegal; On-site; EUR 40,000 - 55,000; Full time

Benefits offered by this job

Excellent rate of pay

Employee awards & recognition schemes

Windward Group Hotel discounts

Employee referral programme

Learning and Development opportunities

Employee Assistance Programme

Digital Wellness Programme

Discounted health care plan

Birthday card and gift

Social events

Gift for parents of newborn babies

Job summary

Harvey's Point Hotel in Donegal is seeking an Assistant Accommodation Manager to lead the Accommodation Department and uphold the hotel’s luxury service standard. You will supervise the housekeeping team, coordinate rotas and room allocations, and ensure impeccable cleanliness and guest care across all areas.

The role requires strong organisational and leadership skills, excellent attention to detail, and a willingness to work early shifts, weekends, and holidays in a fast-paced environment.

Qualifications

• Previous experience in a Supervisory or Assistant Manager role within a busy, upscale hotel environment is essential.
• Strong organisation, time management, and leadership abilities.
• High attention to detail and good communication skills.
• Willingness to work early shifts, weekends, and holiday periods as needed in a fast-paced environment.

Responsibilities

• Supervise, support, and organise the housekeeping team, including rotas, duties, and room allocations.
• Lead by example, ensuring professionalism, teamwork, presentation, and compliance with procedures.
• Conduct room inspections and maintain high standards of cleanliness, hygiene, and presentation.
• Ensure bedrooms, bathrooms, corridors, pantries, and equipment are clean and well maintained.
• Work closely with supervisors and other departments to ensure efficient operations.
• Manage daily and scheduled cleaning requirements.
• Ensure excellent guest care and satisfaction, including special requests and complaints.
• Maintain consistently high service standards throughout the guest stay.
• Maintain key and guestroom security and report lost property and maintenance issues.
• Monitor housekeeping equipment, supplies, and guest amenities.

Skills

Organization

Time management

Leadership

Attention to detail

Communication

Job description

Harvey's Point Hotel in Donegal is seeking an Assistant Accommodation Manager to lead the Accommodation Department and uphold the hotel’s luxury service standard. You will supervise the housekeeping team, coordinate rotas and room allocations, and ensure impeccable cleanliness and guest care across all areas.

The role requires strong organisational and leadership skills, excellent attention to detail, and a willingness to work early shifts, weekends, and holidays in a fast-paced environment.