Lux Night Concierge & Front Desk Specialist

Sheen Falls Lodge Limited; Kenmare; On-site; EUR 26,000 - 34,000; Full time

Benefits offered by this job

Competitive salary

Meals on duty provided

Employee parking provided

Full training provided

Uniforms provided

Employee discounts, including at our+s

Job summary

Sheen Falls Lodge Limited is seeking an experienced Night Porter to join the Front Office team. The role focuses on delivering thoughtful, discreet service while ensuring guest safety and a smooth night-to-morning transition.

The ideal candidate will have at least two years in a night-portering role at a luxury hotel, strong English communication, and the ability to work nights, weekends, and holidays. UK/EU work rights and a clean EU driving license are required.

Qualifications

• Two years’ experience in a Night Porter or comparable overnight hotel role within a luxury four-star or five-star hotel.
• Proven experience delivering attentive, professional guest service.
• Excellent spoken and written English.

Responsibilities

• Provide a warm, professional and discreet service, responding promptly to guest requests.
• Support overnight Reception operations, answering telephone calls and enquiries.
• Assist with late arrivals, early departures and luggage requirements.
• Serve overnight food and beverages in line with hotel service, hygiene and presentation standards.
• Maintain cleanliness and presentation of public areas with minimal disturbance to guests.
• Carry out regular security and fire safety checks and report concerns promptly.
• Record incidents and maintenance issues, providing clear handover to morning team.

Skills

Night porter experience

English communication

Attention to detail

Job description

Sheen Falls Lodge Limited is seeking an experienced Night Porter to join the Front Office team. The role focuses on delivering thoughtful, discreet service while ensuring guest safety and a smooth night-to-morning transition.

The ideal candidate will have at least two years in a night-portering role at a luxury hotel, strong English communication, and the ability to work nights, weekends, and holidays. UK/EU work rights and a clean EU driving license are required.