Lucan Retail Team Leader & People Mentor

Grafton Group; Lucan; Sur place; EUR 42 000 - 52 000; Plein temps

Avantages offerts par ce poste

Company Pension

Colleague Discount – Up to 35%

Maternity Leave: Up to 20 weeks

Paternity Leave: Up to 2 weeks

Fertility Leave: Up to 5 days

Cycle to work

Tax-Saver Schemes

Discounted health insurance

Bonus Scheme

Sick Pay Scheme

Parental leave

Flexible Annual Leave

Paid Charity Leave

Service Days

Flexiwage

Savings Club

Educational Assistance

Wellness initiatives

Résumé du poste

Woodie's in Lucan is seeking an experienced retail leader to help grow and develop our team and brand. You will lead a store, mentor colleagues, and drive performance, delivering exceptional customer service while managing cash, stock, and payroll considerations.

The role requires a 39-hour full-time contract with a five-out-of-seven week pattern including every second weekend and bank holidays. Competitive salary based on experience and a wide benefits package awaits.

Qualifications

• Experienced in retail, sales or operations and ready to step up.
• Exposure to people management activities in a customer-facing environment.
• Desire to support and mentor store colleagues.
• Authentic leader who builds an environment where every colleague can be themselves and do their best work.
• Comfortable with holding performance-related discussions when needed.
• Superb communicator with the ability to articulate messages clearly, listen to others and engage with people.
• Value on innovation and trying new ideas.
• Recognise the importance of diversity of thought and backgrounds.

Responsabilités

• Delivering extraordinary customer service, actively mentoring and motivating our store team.
• Effectively communicating business goals and objectives to our colleagues.
• Identifying commercial opportunities in your local area.
• Being responsible for cash and stock control.
• Supporting the store management team in making the best use of our payroll and headcount budgets.
• Supporting with the recruitment of store colleagues when required.
• Authorising and handling refunds and exchanges.
• Managing performance of your store colleagues.
• Conducting Performance Appraisals when required and supporting with talent and succession planning for your team.
• Following health and safety regulations whilst maintaining excellent operational standards to provide a safe environment for our customers and colleagues.
• Create a phenomenal shopping experience for all customers.

Connaissances

Leadership

People management

Customer service

Communication

Mentoring

Retail experience

Performance reviews

Description du poste

Woodie's in Lucan is seeking an experienced retail leader to help grow and develop our team and brand. You will lead a store, mentor colleagues, and drive performance, delivering exceptional customer service while managing cash, stock, and payroll considerations.

The role requires a 39-hour full-time contract with a five-out-of-seven week pattern including every second weekend and bank holidays. Competitive salary based on experience and a wide benefits package awaits.