Logistics Planner

Select Tech Group; Lucan and Pettycanon; On-site; EUR 35,000 - 55,000; Full time

Job summary

Select Tech Group in Fonthill seeks a dependable Logistics Planner to manage daily delivery and installation schedules across multiple routes, coordinating with drivers, warehouse and support teams.

You will oversee route planning, allocate jobs to crews, monitor live operations, and generate performance reports. A strong focus on accuracy, safety, and timely communications with customers is essential.

Qualifications

• Experience in planning and coordinating multi-route delivery operations.
• Strong communication with drivers, warehouse and customer service teams.
• Ability to manage tight delivery schedules and changing priorities.

Responsibilities

• Plan and optimise daily delivery and installation schedules for big items across multiple routes.
• Allocate jobs to vehicles and crews using route planning and constraints.
• Coordinate delivery routes across multiple locations balancing customer requirements and capacity.
• Liaise with warehouse, customer service and installation teams to ensure orders are ready for delivery.
• Monitor live delivery operations and manage delays, cancellations, and exceptions.
• Communicate updates with customers, installers and third-party contractors.
• Produce reports on delivery and installation performance and utilization.
• Identify improvements to route planning and productivity using planning software.

Skills

Route planning

Communication

Time management

Problem solving

Tools

Delivery planning software

Microsoft Excel

Microsoft Numbers

Job description

We are currently recruiting for a dependable and experienced Logistics Planner to join our team in Fonthill. The ideal candidate will be working in a warehouse/logistics administrative environment as well as engagement with drivers, warehouse and other operatives.

Responsibilities/Key Objectives

Key responsibilities include (but are not limited to):

• Plan and optimise daily delivery and installation schedules for white goods, televisions and other deliveries, ensuring efficient use of vehicles, drivers and installation teams across multiple routes.
• Allocate jobs to vehicles and crews using effective route planning, considering geographic location, delivery sequence, product type, installation requirements, vehicle capacity and available skills as well as driver hours as applicable.
• Coordinate delivery routes across multiple locations, balancing customer requirements, delivery capacity, travel time and operational efficiency while minimising delays, failed deliveries and rescheduling.
• Liaise closely with warehouse, customer service, departmental and retail sales and support teams and installation teams to ensure orders are available, complete and ready for delivery with any issues or concerns escalated and/or dealt with in a timely manner and to reach a positive outcome.
• Monitor the live delivery operation throughout the day and proactively manage delays, breakdowns, cancellations, failed deliveries and other exceptions. Maintain accurate delivery and installation schedules ensuring all customer and operational information is up to date.
• Communicate effectively internally with customer service and support teams across retail and departments, installers and externally with customers and third-party contractors to provide updates and resolve issues quickly and professionally.
• Produce operational reports for analysis of delivery and installation performance, including on-time delivery, first-time completion, failed deliveries, jobs per route, driver and resource utilisation and customer service levels.
• Work with management to identify opportunities to improve route planning, delivery capacity, installation productivity and overall operational efficiency. Contribute to continuous improvement of the logistics operation through data analysis, process improvement and effective use of planning technology.
• Ensure all planned activities comply with company procedures, health and safety requirements, driver regulations and customer service standards.

Skills And Competencies

• Strong ability to build efficient delivery and installation routes, balancing geography, customer time windows, vehicle capacity and crew capability.
• Excellent ability to manage high volumes of jobs, changing priorities and tight delivery schedules while maintaining accuracy.
• Ability to react quickly to delays, breakdowns, failed deliveries and operational issues and find practical solutions.
• Strong communication skills with drivers, installers, warehouse teams, internal stakeholders and customers to ensure smooth execution.
• Confident using transport planning, delivery management and scheduling systems, with the ability to analyse operational data and identify efficiency improvements. Good geographical knowledge of Dublin and the greater Leinster area.
• Computer literate: use of email is a requirement and a good knowledge of Microsoft Excel or Numbers a distinct advantage. Previous experience handling telephone enquiries.

Preferred Additional Skills

Experience With Delivery Routing And/or Other Planning Software

• Experience within a multi-drop, home delivery or two-person delivery operation, ideally involving large or bulky products and installation services
• Full clean driving licence

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